What is Mentoring?
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Mentoring is when a more experienced person (mentor) helps a less experienced person (mentee).
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The mentor guides, encourages, and supports the mentee.
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Mentoring is about helping someone learn, grow, and make choices, not doing the work for them.
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Mentoring can be formal or informal, long-term or short-term.
Why Mentoring Matters
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Helps mentees gain confidence
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Helps them learn new skills
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Helps them make decisions for themselves
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Helps them reach goals
Types of Mentoring
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One-to-One Mentoring
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Mentor meets one mentee personally or online
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Group Mentoring
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Mentor supports several mentees at once
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Distance / Virtual Mentoring
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Mentoring through phone, email, or video
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What Mentors Do
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Share experience and advice
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Offer support and encouragement
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Help set goals
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Build confidence and self-awareness
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Connect mentees to useful resources
What Mentors Don’t Do
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Solve all the mentee’s problems
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Do work for the mentee
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Act as a counselor (unless trained)
Your Experience Matters
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Mentoring doesn’t need to be perfect
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Lived experience, like yours, can be very valuable to mentees
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Befriending and emotional support can overlap with mentoring
Key Tip for Beginners
If you haven’t done mentoring training, start small:
Listen carefully
Support their goals
Be clear about your limits
Ask for guidance if you’re unsure
What is Mentoring?
Mentoring can mean different things to different people, and even
the internet doesn't always agree on what the “right” dos and don’ts are.
That’s okay. No one knows everything, including me. But what I’ve learned, both
through formal training and personal experience, is this:
Mentoring is about the mentee, not the mentor.
But that said, both the mentor and mentee deserve respect, honesty, and support
in the relationship.
In 2017 and 2018, I completed Level 1 and Level 2 in Mentoring.
Although I haven’t yet had formal work experience as a mentor, I hope to change
that now that lockdown has eased. My passion is to support people with
disabilities, mental health challenges, and those training to work in those
areas. In fact, before the pandemic, I worked as a Visiting Lecturer delivering
training on learning disability and mental health awareness to future
professionals like student nurses.
Mentoring isn’t about being perfect—it’s about helping others move
forward. And matching
Mentoring is a
supportive relationship where a more experienced person (the mentor) helps
someone with less experience (the mentee) to grow, develop, and achieve their
goals. It’s about guidance, encouragement, and helping someone
believe in themselves.
A mentor might:
- Share
their own career or life experiences.
- Offer
advice and feedback.
- Support
the mentee emotionally.
- Help
set goals and explore career or life paths.
- Build
the mentee’s confidence and self-awareness.
- Connect
them to useful resources or contacts.
Mentoring is important
because it gives the mentee the space to build trust in themselves,
develop new skills, and learn to make their own choices with confidence.
Types of Mentoring
There are several kinds of
mentoring. The most common include:
- One-to-One
Mentoring
A personal, face-to-face relationship between one mentor and one mentee. - Distance
or Virtual Mentoring
Mentoring that takes place online, by phone, or through other digital platforms. This is useful when face-to-face isn’t possible. - Group
Mentoring
One mentor working with several mentees at once, often in a workshop or group setting. It’s a great way to share experiences and learn from others.
There may be even more
styles depending on the needs of the individuals or organizations involved.
For more on mentoring,
visit:
- Guider Blog – Types of Mentoring
- Reed Courses – Mentoring Training
- National Careers Service – Learning Mentor Job
Profile
- Optimum Student Support – Specialist Mental Health
Mentors
Support Helplines and
Websites
If you or someone you know needs help, support is available:
- Stop Hate UK
– www.stophateuk.org | 0800 138 1625
- Crimestoppers UK
– www.crimestoppers-uk.org | 0800 555
111
- Learning
Disability Hate Crime Helpline – 0800 802 1155
- Mind (Mental
Health Support) – www.mind.org.uk | 0300 123 3393 |
Email: info@mind.org.uk
- Samaritans
– www.samaritans.org | 116 123 (Free
call)
- Age UK (Elder
Abuse Support) – www.ageuk.org.uk | 0808 808 8141
- Victim Support
– www.victimsupport.org.uk | **080
If you or someone you know needs help or support, the following
services are available:
Support Hotlines and Resources
- If you or
someone you know needs help or someone to talk to, these national support
services are available:
- Mental Health
America
Website: www.mhanational.org
Phone: 1-800-969-6642 - National
Suicide & Crisis Lifeline
Phone: Dial 988 (24/7 support) - National
Alliance on Mental Illness (NAMI)
Website: www.nami.org
HelpLine: 1-800-950-NAMI (6264) or text “HELPLINE” to 62640 - The Trevor
Project (LGBTQ+ Youth)
Website: www.thetrevorproject.org
Phone: 1-866-488-7386 or text “START” to 678-678 - RAINN (Rape,
Abuse & Incest National Network)
Website: www.rainn.org
Phone: 1-800-656-HOPE (4673) - Childhelp
National Child Abuse Hotline
Website: www.childhelp.org
Phone: 1-800-4-A-CHILD (1-800-422-4453) - Elder Care
Locator (U.S. Dept. of Health & Human Services)
Website: eldercare.acl.gov
Phone: 1-800-677-1116 - Victim Connect
Resource Center
Website: www.victimconnect.org
Phone: 1-855-4-VICTIM (1-855-484-2846) - National
Domestic Violence Hotline
Website: www.thehotline.org
Phone: 1-800-799-SAFE (7233) or text "START" to 88788 - 211 (Essential
Community Services)
Website: www.211.org
Phone: Call or text 211 to connect to local resources for food, housing, mental health, and more.
Dos and don'ts of
Mentoring.
Dos of Mentoring
- Listen first. Let the
mentee do most of the talking.
- Show you’re
listening—with
body language, nods, facial expressions, and good eye contact.
- Ask if they
understand and
explain things in different ways if needed.
- Allow pauses. Don’t rush
them—silence can be helpful.
- Reflect and
confirm. Show
you understand by repeating back key points.
- Use their
preferred communication style. Be flexible and inclusive.
- Stay focused. Avoid
distractions and stay on-topic.
- Be clear and
direct. Use
simple, understandable language.
- Use open-ended
questions. Encourage
the mentee to think for themselves.
- Stick to what
you know. Don’t
mentor in areas you’re not confident in.
- Focus on their
goals and needs. This
is their journey.
- Point out areas
for growth gently
and constructively.
- Set a good
example. Be
a role model in both words and actions.
- Support their
independence. Let
them learn by experience.
- Balance personal
and professional support. Be human, but stay focused.
- Believe in their
potential. Mentees
may one day outgrow even the people who mentored them.
Resource: Communicating with People with Disabilities
❌ Don’ts of Mentoring
- Don’t try to
solve all their problems. You’re a guide, not a fixer.
- Don’t do their
work for them. Help
them find solutions, don’t hand them over.
- Don’t let the
relationship become just a friendship. Mentees still need to take
responsibility for their growth.
- Don’t ignore
anxieties. It’s
okay to talk about worries—mental health matters.
- Don’t use body
language that shows disinterest. Yawning, checking your
phone, or staring out the window sends the wrong message. (Though let’s be
real—everyone yawns sometimes. The point is to stay engaged.)
- Don’t get
distracted. Stay
mentally present.
- Don’t interrupt
or rush the mentee. They may need extra time, especially if they have
disabilities. Be patient, or talk with your manager about allowing more
time.
- Don’t finish
their sentences. Let
them speak in their own words.
- Don’t be
unclear. Make
sure you explain things properly and confirm their understanding.
Resource: [Mentoring Etiquette –Here are your downloadable files
containing both the UK and US versions of the mentoring guide:
- 📄 Word
Document – Mentoring_Guide_UK_US.docx
- 📕 PDF
Document – Mentoring_Guide_UK_US.pdf
Let me know if you'd like a separate document for the “Dos and
Don’ts of Mentoring” next!
ere are your downloadable files for the Dos and Don’ts of
Mentoring guide:
- 📄 Word
Document – Dos_and_Donts_of_Mentoring.docx
- 📕 PDF
Document – Dos_and_Donts_of_Mentoring.pdf
Let me know if you’d like to combine this with the earlier
documents or need help with anything else!
Here are your downloadable files containing both the UK and US
versions of the mentoring guide:
- 📄 Word
Document – Mentoring_Guide_UK_US.docx
- 📕 PDF
Document – Mentoring_Guide_UK_US.pdf
Let me know if you'd like a separate document for the “Dos and
Don’ts of Mentoring” next!
ere are your downloadable files for the Dos and Don’ts of
Mentoring guide:
- 📄 Word
Document – Dos_and_Donts_of_Mentoring.docx
- 📕 PDF
Document – Dos_and_Donts_of_Mentoring.pdf
Let me know if you’d like to combine this with the earlier
documents or need help with anything else!
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