1. Learning Outcomes
By the end of this module, learners will be able to:
Understand what mentoring is and its purpose
Recognize the roles and responsibilities of a mentor
Identify the types of mentoring
Know what mentors do and don’t do
Practice basic mentoring and emotional support skills
Recognize safe practice and personal boundaries
Apply mentoring skills in scenarios
Reflect on their own skills and development
2. What is Mentoring?
Mentoring is when a more experienced person (mentor) helps a less experienced person (mentee).
The mentor guides, encourages, and supports the mentee.
Mentoring is about helping someone learn and grow, not doing things for them.
Mentoring can happen: face-to-face, online, in groups, or one-to-one.
3. Why Mentoring Matters
Builds mentee confidence
Helps them learn skills and knowledge
Supports decision-making
Helps them achieve personal or career goals
4. Types of Mentoring
One-to-One Mentoring – personal guidance for one mentee
Group Mentoring – mentor supports several mentees at once
Distance / Virtual Mentoring – mentoring by phone, email, or online platforms
5. What Mentors Do
Share experiences
Give advice and feedback
Support mentees emotionally
Help set goals and explore career/life paths
Build confidence and self-awareness
Connect mentees to resources or contacts
6. What Mentors Don’t Do
Solve all mentee problems
Do tasks for the mentee
Take on roles they are not trained for (counseling, financial advice, etc.)
Replace professional services
7. Emotional Support & Befriending
Some mentoring overlaps with emotional support (like befriending)
Supporting someone emotionally can include:
Listening carefully
Acknowledging feelings
Encouraging positive actions
Always know your limits and seek help if needed
8. Safety & Boundaries
Always protect your safety and the mentee’s safety
Never put yourself in situations where harm may occur
If a mentee shows signs of self-harm, violence, or severe mental health issues, seek help immediately
Use safe spaces and reporting channels in offices, schools, or online platforms
9. Basic Mentoring Skills
Active Listening – show attention with nods, eye contact, and responses
Reflecting & Paraphrasing – repeat key points in your own words to show understanding
Summarising – recap important parts of the discussion
Focusing – keep attention on the mentee’s goals and needs
Building Rapport – show respect, honesty, and empathy
10. Scenarios & Practice Exercises
Mentee struggling with studies
Mentee looking for work experience
Mentee feeling isolated or anxious
Role-play exercises to practice listening and support
11. Quiz & Answer Sheet (Easy Read)
Multiple choice, true/false, and short answer questions based on module content
Answers provided for self-checking
12. Reflection & Checklist
Learners reflect on their mentoring skills and experience
Checklist includes:
Listening skills
Goal-setting support
Emotional support
Safe practice and reporting concerns
13. Support Helplines & Resources
UK:
Mind: 0300 123 3393 | info@mind.org.uk | www.mind.org.uk
Samaritans: 116 123 | www.samaritans.org
Victim Support: 0808 16 89 111 | www.victimsupport.org.uk
USA:
NAMI HelpLine: 1-800-950-NAMI | www.nami.org
National Suicide & Crisis Lifeline: 988 | www.988lifeline.org
Mental Health America: 1-800-969-6642 | www.mhanational.org
Worldwide:
Befrienders Worldwide: www.befrienders.org
International Association for Suicide Prevention: www.iasp.info
Lifeline (Australia): 13 11 14 | www.lifeline.org.au
No comments:
Post a Comment