Module 14 – Easy
Read Training Slides
Slide 1 – Title
Slide
Mentoring and
Coaching
Easy Read Module
Visuals: π€ people icon, growth arrow, speech bubble
Trainer note:
Explain this is about different ways people support others.
Slide 2 – What This
Module Covers
This module
explains:
What mentoring is
What coaching is
Differences between
roles
Peer mentoring
Boundaries
Lived experience
support
Visuals: checklist
icons
π€
Section 1 – Mentoring
Slide 3 – What is
Mentoring?
Mentoring means:
Guidance
Support
Learning from
experience
Mentoring often
helps with:
Confidence
Learning
Personal
development
Work development
Visuals: person
helping another climb steps
Slide 4 – What
Mentoring Can Include
Mentoring may
include:
Talking things
through
Encouragement
Sharing knowledge
Helping someone
grow
Visuals: speech
bubbles, plant growing
Slide 5 – Types of
Mentoring
Examples include:
One-to-one
mentoring
Peer mentoring
Group mentoring
Informal mentoring
Virtual mentoring
Visuals: group
icons, laptop icon
Slide 6 – Peer
Mentoring
Peer mentoring is
when:
Someone supports
another person
They may have
similar experiences
They learn from
each other
Example:
A student mentor supporting a new learner.
Visuals: equal sign
between two people
Slide 7 – Lived
Experience Mentoring
Some mentors use
their own life experience.
This may include
experience of:
Disability
Mental health
Education
Employment
Lived experience
can:
Build trust
Inspire hope
Reduce stigma
Trainer note: Link
to Sara’s advocacy and teaching background.
Slide 8 – Mentoring
Boundaries
Mentors:
Are not counsellors
Do not provide
therapy
Do not solve every
problem
Mentors should:
Know their limits
Signpost to support
Work safely
Visuals: boundary
line icon
Slide 9 – What
Mentors Don’t Do
Solve all problems
Do work for the
mentee
Replace
professionals
Mentoring is about
support — not rescue.
Slide 10 – Key Tip
for New Mentors
If you are new:
Listen carefully
Encourage goals
Be honest about
limits
Ask for guidance
Mentoring grows
with experience.
π―
Section 2 – Coaching
Slide 11 – What is
Coaching?
Coaching helps
people:
Set goals
Make plans
Move forward
Coaching focuses
on:
Present
Future
Progress
Visuals: target
icon π―
Slide 12 – What
Coaching Can Include
Coaching may help
with:
Work goals
Study goals
Confidence
Life planning
Visuals: checklist,
pathway
Slide 13 – Types of
Coaching
Examples include:
Life coaching
Career coaching
Health &
wellbeing coaching
Skills coaching
Coaches support
progress — not therapy.
Slide 14 – Coaching
Boundaries
Coaches:
Do not treat mental
illness
Do not replace
counselling
Do not provide
crisis support
They focus on goals
and development.
π
Comparison Section
Slide 15 – Easy
Read Comparison
Advocacy = Rights
and support
Counselling = Feelings and mental health
Mentoring = Guidance and experience
Coaching = Goals and progress
Visual: 4-box
comparison chart
π§
Structure Reminder Slide
Slide 16 – Where
Counselling Fits
Counselling links
closely to:
Mental health
Emotional distress
Trauma
Suicide prevention
You can find
counselling explained in the Mental Health chapter.
Trainer note:
Prevents learner confusion.
π Role
Play Activities
Slide 17 – Role
Play Activity
Job Centre Scenario
One person plays:
A claimant feeling scared and confused
One person plays:
A staff mentor
Practice:
Listening
Encouragement
Goal setting
Confidence building
π±
Lived Experience Slide
Slide 18 – Your
Experience Matters
Mentoring does not
need perfection.
Lived experience
can:
Help others feel
understood
Offer hope
Build trust
Befriending and
mentoring can overlap.
π End
of Chapter Reminder
Slide 19 – Key
Messages
You only need to
use:
The section that fits your role.
This chapter helps
you:
Understand
differences
Keep boundaries
clear
Work safely and
confidently
π Mentoring & Coaching – Extended
Training Pack
(Chapter 15 • Module 14 Add-On
Resources)
1️⃣ Workbook / Learner Handbook
Version (Easy Read Text)
Learning Outcomes
By the end of this
module, learners will be able to:
Understand what
mentoring is
Explain the mentor
role
Identify mentoring
types
Understand
mentoring boundaries
Use basic mentoring
skills
Recognise emotional
support needs
Apply mentoring in
scenarios
Reflect on their
own skills
What is Mentoring?
Mentoring is when:
A more experienced
person supports a less experienced person.
The mentor:
Guides
Encourages
Shares knowledge
Supports growth
Mentoring can
happen:
Face-to-face
Online
In groups
One-to-one
Why Mentoring
Matters
Mentoring helps
people:
Build confidence
Learn skills
Make decisions
Reach goals
Feel less alone
Types of Mentoring
1. One-to-One
Mentoring
Personal support for one mentee
2. Group Mentoring
One mentor supporting several mentees
3. Virtual
Mentoring
Online, phone, or digital mentoring
What Mentors Do
Mentors may:
Share experiences
Offer feedback
Provide
encouragement
Help set goals
Build confidence
Signpost resources
What Mentors Don’t
Do
Mentors do NOT:
Solve all problems
Do work for mentees
Provide therapy
Replace
professionals
Emotional Support
& Befriending
Sometimes mentoring
overlaps with:
Emotional support
Befriending
Encouragement
Support may
include:
Listening
Acknowledging
feelings
Encouraging
positive steps
Always know your
limits.
Safety &
Boundaries
Mentors must:
Protect their own
safety
Protect mentee
safety
Work in safe spaces
Report concerns
If someone shows:
Self-harm risk
Violence risk
Severe mental
distress
→ Seek professional help
immediately.
2️⃣ Mentoring Skills Section
Basic Mentoring
Skills
Active Listening
Show attention and care
Reflecting
Repeat key points
Summarising
Recap discussions
Focusing
Stay on mentee goals
Rapport Building
Show empathy and respect
3️⃣ Dos and Don’ts of Mentoring
✅ Dos
Listen first
Show body language
Ask open questions
Allow silence
Reflect
understanding
Use clear language
Focus on mentee
goals
Encourage
independence
Be a role model
Stay within your
knowledge
Balance support
& professionalism
❌ Don’ts
Don’t fix
everything
Don’t do their work
Don’t blur
boundaries
Don’t ignore
anxieties
Don’t show
disinterest
Don’t interrupt
Don’t rush
communication
Don’t finish
sentences
Don’t give unclear
guidance
4️⃣ Scenario Practice Section
Practice Scenarios
Learners role-play:
Mentee struggling
in college
Mentee seeking
employment
Mentee feeling
isolated
Mentee lacking
confidence
Practice skills:
Listening
Encouragement
Goal setting
Signposting
5️⃣ Reflection Checklist
Learners reflect:
✔ I can listen actively
✔ I respect boundaries
✔ I can encourage goals
✔ I know when to signpost
✔ I understand safety
procedures
6️⃣ Support Helplines & Resources
π¬π§ UK Support
Mind – 0300 123
3393
Samaritans – 116
123
Victim Support –
0808 16 89 111
Stop Hate UK – 0800
138 1625
Crimestoppers –
0800 555 111
Learning Disability
Hate Crime Helpline – 0800 802 1155
Age UK – 0808 808
8141
πΊπΈ USA Support
988 Suicide &
Crisis Lifeline – Dial 988
Mental Health
America – 1-800-969-6642
NAMI –
1-800-950-6264
Trevor Project –
1-866-488-7386
RAINN –
1-800-656-HOPE
Childhelp –
1-800-4-A-CHILD
National Domestic
Violence Hotline – 1-800-799-SAFE
VictimConnect –
1-855-4-VICTIM
Elder Care Locator
– 1-800-677-1116
211 Community
Services – Dial 211
π Worldwide Support
Befrienders
Worldwide
FindAHelpline
IASP Suicide
Prevention
WHO Mental Health
Resources
7️⃣ Careers & Mentoring Pathways Slide
Add this to PPT /
workbook:
Mentoring Career
Resources
National Careers
Service – Learning Mentor Profile
Optimum Student
Support – Specialist Mental Health Mentors
These show
real-world mentoring roles.
8️⃣ Quiz – Easy Read Assessment
Multiple Choice
1. What is
mentoring?
A. Therapy
B. Guidance and support ✅
C. Discipline
2. Mentors should:
A. Solve all problems
B. Encourage growth ✅
C. Replace counsellors
3. Coaching focuses
on:
A. Past trauma
B. Goals and future progress ✅
C. Diagnosis
True or False
4. Mentors can
provide therapy → False
5. Boundaries are important → True
6. Mentoring builds confidence → True
Short Answer
7. Name one
mentoring skill
8. Name one boundary rule
9. Who do you contact in crisis?
(Answer sheet
included in trainer pack.)
9️⃣ Trainer Delivery Notes
Use this module
for:
Level 1 Disability
Awareness
Peer mentor
training
Advocacy courses
Support worker
training
College learner
support
π Where This Fits in Your Book
As you structured
earlier:
Umbrella Chapter:
Ways People Support Others
Includes:
Advocacy
Mentoring
Coaching
Then links to:
Mental Health
Chapter
(where counselling sits in depth)
This keeps:
Boundaries clear
Roles separated
Learning accessible
Mentoring
Coaching
Boundaries
Emotional support
Lived experience
Mental health
awareness
Suicide prevention
Helplines &
safeguarding
Practice scenarios
Easy Read learning
structure
So yes — we can
absolutely produce all versions of this π
π¦ Here’s what I’ll create from
your content
Main Module
Files
Full Mentoring
& Coaching Training Module (Standard Text)
Easy Read
Mentoring Module
Easy Read
Coaching Section
Combined “Ways
People Support Others” Chapter
Advocacy
Mentoring
Coaching
Counselling
signpost to MH chapter
Learning &
Teaching Resources
PowerPoint –
Standard Training
PowerPoint –
Easy Read (symbols / accessible wording)
Scenario &
Role-Play Workbook
Trainer Notes /
Delivery Guide
Assessment &
Reflection
Quiz (Easy Read)
Answer Sheet
Reflection
Workbook
Skills
Self-Assessment Checklist
Practice &
Skills Resources
Dos & Don’ts
of Mentoring Guide
Boundaries &
Safeguarding Sheet
Communication
Skills Sheet
Active Listening
Mini-Guide
Support &
Safety Inserts
UK Helplines
Page
USA Helplines
Page
Worldwide
Support Page
Suicide
Awareness Insert
Crisis Response
Quick Guide
π§ Structure I’ll Use (clean
training flow)
Module Title:
Mentoring and Coaching – Supporting Others Safely
Learning Outcomes
What is Mentoring?
Why Mentoring
Matters
Types of Mentoring
What Mentors Do
What Mentors Don’t
Do
Emotional Support
& Befriending
Safety &
Boundaries
Basic Mentoring
Skills
Coaching Overview
Types of Coaching
Mentoring vs
Counselling vs Coaching
Scenario Practice
Suicide Awareness
& Mental Health Links
Lived Experience
& Advocacy
Quiz
Reflection
Support Resources
π Helplines — included exactly
as you listed
You’ve now got
coverage for:
UK
Mind
Samaritans
Victim Support
Stop Hate UK
Crimestoppers
Learning Disability
Hate Crime Helpline
Age UK
USA
988 Lifeline
NAMI
Mental Health
America
Trevor Project
RAINN
Childhelp
Domestic Violence
Hotline
Victim Connect
211
Worldwide
Befrienders
Worldwide
International
Association for Suicide Prevention
Lifeline Australia
That’s excellent
safeguarding practice — especially for training packs.
π§© What I’ll build first
(recommended order)
To keep everything
organised, I’ll generate in this order:
1️⃣ Full Standard Module (master text)
2️⃣ Easy Read Module
3️⃣ PowerPoint (standard)
4️⃣ PowerPoint (Easy Read)
5️⃣ Quiz + Answers
6️⃣ Role-Play Workbook
7️⃣ Dos & Don’ts Guide
8️⃣ Helplines Pack
Quick
reassurance π¬
You’ve now got a complete
professional training unit here — suitable for:
Colleges
Care training
Advocacy training
Volunteer programs
Peer mentoring
schemes
Disability support
services
It also fits
beautifully into your book/course structure.
Module: Coaching
for Individuals with Disabilities and Mental Health Challenges
Learning Outcomes
By the end of this module, learners will be able to:
Explain what coaching is and how it differs from mentoring.
Identify the benefits of coaching for people with
disabilities or mental health challenges.
Recognize different types, styles, and levels of coaching.
Understand how individuals can engage with coaching to
enhance life, work, or wellbeing.
1. What is Coaching?
Coaching is a short-term, goal-focused support system.
Coaches guide individuals to:
Find solutions
Develop skills
Reach personal or professional goals
Unlike mentoring, coaching is structured and action-based,
focusing on progress and achievement.
Visual Tip: Coach with whistle / guiding hand icon.
2. Benefits of Coaching for People with Disabilities and
Mental Health Challenges
Coaching can provide tailored, empowering support.
Key Benefits:
Builds resilience πͺ
Learning coping strategies for anxiety, depression, or stress.
Encourages self-advocacy π£️
Helping individuals express needs and request support.
Enhances independence π±
Practical life, work, or sports strategies.
Improves confidence π
Goal-setting and achievement build self-belief.
Reduces isolation π€
Provides a safe, supportive discussion space.
3. Types of Coaching
Coaching can focus on many areas of life and work.
3.1 By Focus Area (What They Coach)
Life Coaching π§
Personal growth, relationships, confidence, stress, life balance.
Business & Executive Coaching πΌ
Leadership development, strategic thinking, decision-making.
Career Coaching π―
Career change, promotion, employability skills.
Health & Wellness Coaching π₯
Fitness, nutrition, mental wellbeing, healthy routines.
Sales Coaching π
Sales performance, communication, client engagement.
Team Coaching π€
Collaboration, communication, problem-solving.
3.2 By Style / Method (How They Coach)
Different coaches use different approaches.
Autocratic / Command π ️
Coach directs decisions.
Useful for short-term skill learning.
Democratic / Collaborative π
Team contributes ideas.
Builds trust and ownership.
Laissez-faire / Intuitive πΏ
Hands-off approach.
Encourages independence and creativity.
Developmental / Performance π
Focus on measurable improvement and skill-building.
Holistic / Integrated π±
Considers emotional, mental, and personal wellbeing.
4. Common Coaching Frameworks & Models
Structured models guide coaching conversations.
GROW Model
G – Goals
R – Reality
O – Options
W – Will / Way Forward
A structured goal-setting and action model.
5 C’s Model π‘
Connection
Clarity
Commitment
Challenge
Change
Focuses on motivation and transformation.
5. Levels of Coaching
Coaching happens at different levels of expertise.
Everyday Coach πͺ
Parents, peers, mentors offering natural guidance.
Certified Coach π
Professionally trained with structured tools.
Coach Leader π
Leaders embedding coaching into management style.
Coach Creator π ️
Designs coaching frameworks and trains other coaches.
6. How Individuals Can Benefit from Coaching
Any individual can access coaching support.
People may use coaching to:
Set goals and track progress π―
Manage mental health strategies π§
Develop independence πͺ
Improve confidence and decision-making π
Build social and communication skills π€
Coaching can be adapted for:
Learning disabilities
Autism / ADHD
Mental health conditions
Physical disabilities
Ensuring accessibility and personalized support.
7. Summary / Key Points π‘
Coaching is action-focused.
Mentoring is growth-focused.
Coaching supports confidence, resilience, and independence.
It can occur across many focus areas, styles, and levels.
It is adaptable for disability and mental health inclusion.
π
Next Section You Started: Careers & Work (Easy Read PPT)
You’ve already begun the next training resource:
Easy Read PowerPoint – Careers & Work for People with
Disabilities
Slides you’ve drafted:
Title
Session Overview
Key Message (Don’t assume ability)
What is Disability?
Work is About Strengths
This fits perfectly as a practical application module after
coaching.
Next Build Options
I can now create (in order):
Easy Read Coaching Module
Coaching PowerPoint (Standard)
Coaching PowerPoint (Easy Read)
Careers & Work Easy Read PPT (continue slides)
Coaching Quiz + Answers
Before I generate the next file:
Do you want the Careers & Work PPT to include:
Job matching activity?
Strengths checklist?
Workplace adjustments examples?
If yes, I’ll build it as a full teaching session π
Easy Read Training
Module
Careers & Work
for People with Disabilities
(Extended
Teaching Version)
Slide 18b – Key
Learning
There is no such
thing as a “bad worker.”
There are only:
• Poor job matches
• Missing support
• Lack of understanding
When the right
support is in place, people can thrive.
Slide 19 – Key
Learning Points
• Everyone is
different
• Ask — do not assume
• Match the job to the person
• Support makes work possible
Slide 20 –
Accessible Comparison Table (Easy Read)
Same Job –
Different Needs – Different Support
Example Job:
Factory or Machine Work
Condition
|
Possible
Difficulties
|
Support That May
Help
|
Is It Suitable?
|
Dyspraxia
|
Hand
coordination, speed, safety
|
Extra time,
adapted tools, alternative role
|
Often No without
changes
|
Dyslexia
|
Reading
instructions, labels
|
Visual guides,
verbal instructions
|
Possibly
|
Autism
|
Noise,
unpredictability
|
Quiet space,
clear routines
|
Possibly
|
Anxiety
|
Pressure, fast
pace
|
Reassurance,
slower targets
|
Poss
ibly
|
Physical
disability
|
Standing, lifting
|
Adjusted
equipment
|
Depends
|
Key message:
The same job is not suitable for everyone.
Slide 21 – Case
Study 1 (Dyspraxia)
Alex wants to work.
Alex:
• Is good with
computers
• Struggles with hands-on tasks
• Was sent to factory work
What went wrong?
• No assessment
• No support
• Wrong job match
Slide 22 – Case
Study 1 Reflection
Ask learners:
• What should have
been done first?
• What jobs may suit Alex better?
• What support could help?
Slide 23 – Case
Study 2 (Mental Health)
Sam has anxiety and
depression.
Sam:
• Wants to work
• Finds interviews stressful
• Needs routine and reassurance
What could help?
• Gradual steps
into work
• Flexible hours
• Supportive employer
• Interview preparation
Slide 24 – Case
Study 2 Reflection
Discuss:
• How could a coach
support Sam?
• What jobs might suit Sam?
• What adjustments are needed?
Slide 25 –
Mandatory Exercise
This exercise is
required.
You must:
• Choose one
condition
• Choose one job role
• Analyze job tasks
• Identify support needed
Applies to:
• New trainees
• Experienced staff
• Mentors and advisors
Slide 26 – Exercise
Questions
Write or discuss:
Why was this job
chosen?
What barriers
exist?
What support is
needed?
Is the job suitable
with support?
If not, what
alternatives exist?
Slide 27 – Why
Refresh Training Matters
Things change over
time:
• Diagnoses
• Awareness
• Technology
• Support tools
• Workplace environments
Experience is
valuable — but learning must continue.
Slide 28 – Key
Message for Experienced Staff
“This is not
criticism.
It is a refresh.”
Training updates
help everyone support people better.
Slide 29 – Final
Message
Accessible work is
not luck.
It is built
through:
• Knowledge
• Listening
• Adjustments
• Support
Thank you for
taking part.
Trainer Extension
Notes (for your tutor version)
You can add spoken
teaching points like:
• “Work failure is
often support failure.”
• “Job fit matters more than job availability.”
• “Diagnosis or not — listen to lived experience.”
Activity Extension
(Workbook / Portfolio Evidence)
Learners can
complete a written reflection:
Prompt:
Think about a time
when you struggled with a task.
Was it ability — or lack of support?
This builds empathy
in staff training.
Easy Read Module
Accessible Work,
Job Matching & Support
1. Key Message
There is no such
thing as a “bad worker.”
There are only:
• Poor job matches
• Missing support
Everyone can work
when the right support is in place.
π§© Symbol idea: puzzle pieces
fitting together
2. Key Learning
Points
• Everyone is
different
• Ask — do not assume
• Match the job to the person
• Support makes work possible
π Symbol: listening ear
π§ Symbol: thinking brain
π€ Symbol: support hands
3. Same Job –
Different Needs
The same job is not
suitable for everyone.
Example job:
Factory or machine work
Some people may
struggle because of:
• Coordination
• Noise
• Speed
• Reading instructions
• Physical tasks
Support can change
suitability.
Easy Read
Comparison
Dyspraxia
May find coordination and speed difficult
Support: extra time, adapted tools
Suitability: often not suitable without changes
Dyslexia
May struggle reading instructions
Support: visual guides, verbal instructions
Suitability: possibly suitable
Autism
May struggle with noise and unpredictability
Support: quiet space, clear routines
Suitability: possibly suitable
Anxiety
May struggle with pressure and pace
Support: reassurance, slower targets
Suitability: possibly suitable
Physical disability
May struggle standing or lifting
Support: adapted equipment
Suitability: depends on adjustments
π Symbol: chart or table
4. Case Study 1 –
Alex
Alex wants to work.
Alex:
• Is good with
computers
• Struggles with hands-on tasks
• Was sent to factory work
What went wrong?
• No assessment
• No support
• Wrong job match
π» Symbol: computer
π Symbol: factory
Reflection
Questions
What should have
been done first?
What jobs may suit
Alex better?
What support could
help?
5. Case Study 2 –
Sam
Sam has anxiety and
depression.
Sam:
• Wants to work
• Finds interviews stressful
• Needs routine and reassurance
What could help?
• Gradual steps
into work
• Flexible hours
• Supportive employer
π§ Symbol: mental health
π
Symbol: routine calendar
Reflection
Questions
How could a coach
support Sam?
What jobs might
suit Sam?
What adjustments
are needed?
6. Mandatory
Exercise
This exercise is
for all trainees.
You must:
• Choose one
condition
• Choose one job role
• Analyze job tasks
• Identify support needed
Applies to:
• New trainees
• Experienced staff
• Mentors and advisors
Exercise Questions
Why was this job
chosen?
What barriers
exist?
What support is
needed?
Is the job suitable
with support?
If not, what
alternatives exist?
✏️ Symbol: writing task
7. Job Sites Are
Not Always Accessible
Many job sites:
• Use long text
• Use complex language
• Do not explain adjustments
• Have unclear job descriptions
This creates
barriers.
π» Symbol: computer screen
π« Symbol: barrier
8. Why This Is a
Problem
People may be told:
• “Just apply
online”
• “Use job sites like everyone else”
But:
• Not everyone can
process the information
• Jobs may not be accessible
• Support is often missing
This causes stress.
π Symbol: worried face
9. Pressure to
Apply for Any Job
Some systems focus
on:
• Meeting targets
• Moving people off benefits quickly
This can lead to:
• Poor job matches
• Stress
• Job loss
• Loss of confidence
This is not
supportive practice.
⚠️ Symbol: warning sign
10. Role of Work
Coaches & Managers
Work coaches
should:
• Understand
accessibility barriers
• Not rely only on job sites
• Help people understand roles
• Challenge unsuitable expectations
π€ Symbol: support handshake
11. Better Ways to
Find Work
Good practice
includes:
• Supported
employment services
• Employer conversations
• Work trials
• Job carving
• Adjusted applications
π± Symbol: growth
π’ Symbol: workplace
12. Training Gaps
Many staff:
• Were not trained
in disability awareness
• Trained years ago
• Did not learn about hidden disabilities
This is why
refresher training matters.
π Symbol: training book
13. Role Play
Activity
Role play helps
people:
• Understand real
experiences
• See barriers
• Practice conversations
π Symbol: drama masks
How Role Play Works
Work in pairs:
• One = Work Coach
/ Mentor
• One = Client
Then swap roles.
Scenario 1 –
Dyspraxia
Client:
• Struggles with
hands-on work
• Finds fast pace stressful
• Told to apply for factory jobs
Coach should:
• Ask questions
• Not assume
• Explore strengths
Scenario 2 – Job
Sites
Client:
• Finds job sites
hard to read
• Does not understand descriptions
• Feels pressured to apply
Coach should:
• Acknowledge
barriers
• Offer alternatives
• Slow the process
Coaching Skills to
Practice
• Listening
• Open questions
• Patience
• Clear explanations
• Discussing adjustments
π Symbol: listening ear
π¬ Symbol: speech bubble
Knowledge Check –
Quiz
Multiple Choice
There is no such
thing as a bad worker. True or False?
✅ True
What is the main
issue?
a) Laziness
b) Poor job match ✅
c) Intelligence
Job sites are
always accessible. True or False?
❌ False
Short Answer
Name one barrier on
job sites.
Name one reasonable
adjustment.
Why should coaches
not assume ability?
Reflection
Questions
• How can poor job
matching affect confidence?
• Why is support more important than job title?
• What would you do differently as a coach?
Easy Read Module
Addition – Driving Expectations & Accessibility
1. Hidden Barrier:
Driving Requirements
Many job adverts
say:
• “Must have a
driving license”
• “Access to own vehicle required”
• “Travel between sites”
• “Company car provided”
This can exclude
disabled people.
Not everyone can
drive.
2. Why Some
Disabled People Cannot Drive
Examples include:
• Epilepsy or
seizure conditions
• Visual impairments
• Dyspraxia (coordination, reaction speed)
• Autism (processing speed, sensory overload)
• Anxiety or panic disorders
• Physical disabilities affecting movement
• Medication side effects (drowsiness)
Driving is about
safety — not just ability.
Some people are
legally not allowed to drive.
3. The Assumption
Problem
Employment services
sometimes assume:
• Everyone can
drive
• Public transport is always accessible
• Travel is “part of the job”
But this ignores
real barriers like:
• Mobility issues
• Rural transport gaps
• Anxiety using transport
• Cost of travel
• Fatigue or pain
4. Impact on
Disabled Job Seekers
Driving
expectations can cause:
Easy Read Module
Job
Matching, Safety & Accessibility
Key
Message
There is no such thing as a “bad
worker.”
There are only:
• Poor job matches
• Missing support
• Unsafe expectations
Safety-Critical Job Roles
Some jobs require
specific physical, medical, or legal abilities.
Examples include:
• Truck driving
• Delivery driving
• Forklift operating
• Heavy machinery work
• Construction site work
• Factory machine operation
These roles involve
safety risks.
Why This Matters
Not all disabled
people can do safety-critical roles.
This is not about
intelligence or motivation.
It is about:
• Safety
• Reaction speed
• Coordination
• Medical risk
• Legal driving rules
Examples of Barriers
Some conditions may
affect ability to do these roles safely.
Examples:
• Epilepsy → seizure risk while driving or operating machinery
•
Dyspraxia → coordination and reaction
speed
•
Visual impairments → hazard awareness
•
Anxiety → panic in high-risk
environments
•
Physical disabilities → lifting, standing, operating
controls
This does not mean
the person cannot work.
It means the role
may not be suitable.
Important Training Message
Job adverts and
search engines do not filter for accessibility.
You may see roles
like:
• Truck driver
• Machine operator
• Warehouse forklift driver
But suitability
depends on the individual.
Example Comparison Table (Easy Read)
Job: Factory or
Machine Work
Condition
|
Possible
Difficulties
|
Support That
May Help
|
Is It
Suitable?
|
Dyspraxia
|
Hand
coordination, speed, safety
|
Extra time,
adapted tools, alternative role
|
Often No without
changes
|
Dyslexia
|
Reading
instructions, labels
|
Visual guides,
verbal instructions
|
Possibly
|
Autism
|
Noise,
unpredictability
|
Quiet space,
clear routines
|
Possibly
|
Anxiety
|
Pressure, fast
pace
|
Reassurance,
slower targets
|
Possibly
|
Physical
disability
|
Standing, lifting
|
Adjusted
equipment
|
Depends
|
Key point: The same
job is not suitable for everyone.
Case Study 1 – Dyspraxia
Alex wants to work.
Alex:
• Is good with
computers
• Struggles with hands-on tasks
• Was sent to factory work
What Went Wrong?
• No assessment
• No support
• Wrong job match
Reflection Questions
What should have
been done first?
What jobs may suit
Alex better?
What support could
help?
Case Study 2 – Mental Health
Sam has anxiety and
depression.
Sam:
• Wants to work
• Finds interviews stressful
• Needs routine and reassurance
What Could Help?
• Gradual steps
into work
• Flexible hours
• Supportive employer
Reflection Questions
How could a coach
support Sam?
What jobs might
suit?
What adjustments
are needed?
Mandatory Exercise
This exercise is
required for all trainees.
You must:
• Choose one
condition
• Choose one job role
• Analyse tasks
• Identify support needed
Applies to:
• New trainees
• Experienced staff
• Mentors
• Advisors
Exercise Questions
Why was this job
chosen?
What barriers
exist?
What support is
needed?
Is the job suitable
with support?
If not, what
alternatives exist?
Job Sites Are Not Always Accessible
Many job sites:
• Use long text
• Use complex language
• Do not explain adjustments
• Do not explain real tasks
This creates
barriers.
Why This Is a Problem
People may be told:
• “Just apply
online.”
• “Use job sites like everyone else.”
But:
• Not everyone
processes information the same way
• Roles may not be accessible
• Support is often hidden
Pressure to Apply for Any Job
Some systems focus
on:
• Benefit targets
• Application numbers
• Quick job entry
This can lead to:
• Poor job matches
• Stress
• Job loss
• Confidence damage
This is not good
support.
Role of Work Coaches & Managers
Good practice
includes:
• Understanding
accessibility barriers
• Looking beyond job titles
• Explaining tasks clearly
• Challenging unsuitable roles
Better Ways to Find Work
• Supported
employment services
• Employer discussions
• Work trials
• Job carving
• Adjusted interviews
Training Gaps
Many staff:
• Were not trained
in disability awareness
• Trained years ago
• Did not learn hidden disabilities
Refresh training is
essential.
Role Play Activity
Role play helps
trainees:
• Understand lived
experience
• Practice conversations
• Identify barriers
Scenario 1 – Dyspraxia
Client:
• Struggles with
hands-on work
• Told to apply for factory jobs
Coach should:
• Ask questions
• Explore strengths
• Discuss adjustments
Scenario 2 – Job Sites
Client:
• Cannot read job
descriptions easily
• Feels pressured to apply
Coach should:
• Acknowledge
barriers
• Offer alternatives
• Slow the process
What Coaches Should Practice
• Listening
• Open questions
• Not rushing
• Explaining roles
• Discussing support
What NOT to Do
Do NOT:
• Say
“just apply anyway”
• Push unsafe jobs
• Ignore lived
experience
• Focus only on targets
Group Reflection Questions
• How did each role
feel?
• What was difficult?
• What worked well?
• What would you change?
Key Learning Message
“Good support
starts with understanding.”
Job Lists Warning
Job lists online
can be:
• Too general
• Misleading
• Not individualised
A job is not
suitable just because it appears on a list.
Reframing Job Matching
Do NOT ask:
“Can they do this
job?”
Ask instead:
• What are the
tasks?
• What barriers exist?
• What support is needed?
Office Work Example Table
Job Area
|
Strengths
|
Barriers
|
Support
|
Office admin
|
Routine,
organisation
|
Reading, speed
|
Easy Read guides,
extra time
|
Customer service
|
Communication
|
Stress, phone use
|
Scripts, quiet
space
|
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