Level: Intro / Easy Read
Audience: Students, carers, support workers, teachers, tutors
Learning Outcomes
By the end of this module, you will be able to:
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Understand what Mental Health First Aid is
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Recognize signs someone may need support
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Use basic counselling skills (listening, reflecting, summarising)
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Support someone safely if they are in distress
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Know where to get professional help (UK, USA, Worldwide)
Section 1 – What is Mental Health First Aid?
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Helping someone who is struggling with mental health until professional help is available
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It is not being a doctor
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Anyone can give Mental Health First Aid: students, carers, support workers, friends, family
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Focus is on listening, supporting, and keeping safe
Section 2 – Signs Someone May Need Help
Look for:
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Feeling very sad, anxious, hopeless
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Talking about wanting to die or feeling trapped
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Mood swings, anger, irritability
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Changes in sleep, eating, or daily routine
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Avoiding people, activities, or responsibilities
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Using alcohol or drugs more than usual
Section 3 – How to Support Safely
Step 1 – Approach
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Approach calmly and respectfully
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Introduce yourself if needed
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Check your own safety first
Step 2 – Listen
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Focus on the person
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Don’t interrupt or judge
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Ask open questions:
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“How are you feeling?”
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“Do you want to talk about it?”
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Step 3 – Reassure & Support
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Let them know you care
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Encourage professional help
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Don’t force them to do something they’re not ready for
Step 4 – Assess Safety
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Ask safely if they have thoughts of self-harm
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Check if they have a plan, pills, or weapons
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Don’t leave them alone if they are at risk
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Get professional help immediately if in danger
Step 5 – Signpost Help
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Give helpline numbers
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Encourage them to contact professionals
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Follow up later to check on them
Section 4 – Helpful Skills
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Attending: Focus fully on the person
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Active Listening: Show you hear them
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Reflecting/Paraphrasing: Repeat what you understand
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Summarising: Highlight main points
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Focusing: Stay on the problem
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Rapport Building: Be friendly and respectful
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Immediacy: Act if safety is a concern
Section 5 – Where to Get Help
UK
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Samaritans: 116 123 / samaritans.org
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NHS Talking Therapies
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Shout: Text SHOUT to 85258
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SOBS – Survivors of Bereavement by Suicide
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Cruse Bereavement Support
USA
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988 Lifeline: Call or text 988 / 988lifeline.org
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Veterans Crisis Line: Call 988, press 1 / Text 838255
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American Foundation for Suicide Prevention (AFSP)
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Alliance of Hope
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Mental Health America (MHA)
Worldwide
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Befrienders Worldwide – befrienders.org
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International Suicide Hotlines – findahelpline.com
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IASP – International Association for Suicide Prevention
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Mind International Resources – multilingual info
Section 6 – Quick Mental Health First Aid Checklist
✅ Approach safely
✅ Ask how they feel
✅ Listen without judging
✅ Check for self-harm or suicide risk
✅ Reassure and support
✅ Encourage professional help
✅ Share helpline numbers
✅ Follow up later
Section 7 – Quiz / Activities (Easy Read)
1. Multiple Choice:
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Mental Health First Aid means:
a) Being a doctor
b) Helping someone safely until professional help is available
c) Fixing someone’s problems
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Which is a warning sign someone may need help?
a) Mood swings or irritability
b) Smiling all the time
c) Brushing their teeth
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If someone is thinking of suicide, you should:
a) Leave them alone
b) Call emergency services and stay safe
c) Tell them “Don’t be silly”
2. Reflection / Role Play:
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Think of a time you or someone you know felt stressed. What would help them?
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Role play: practice listening and asking open questions.
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Write down helplines in your area to remember for later.
3. Scenario Activity:
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A friend tells you they feel hopeless and think life is not worth living.
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What do you do first?
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How do you make sure they are safe?
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Who could you contact for help?
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Section 8 – Key Messages
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Listening can help save lives
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Everyone’s feelings are valid
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Your own safety comes first
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Professional help is essential — don’t try to fix everything alone
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