How to Handle Cyberbullying

 

First step: understand the situation

When cyberbullying happens, the first thing to consider is:

• Is this a misunderstanding or conflict?
• Or is someone deliberately trying to hurt you?
• Does it make you feel upset, embarrassed, or unsafe?

If it is minor:

• You may be able to talk to the person calmly
• Explain how their behaviour affects you
• Ask them to stop

If it is more serious:

• Do not handle it alone
• Speak to someone you trust immediately

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If the cyberbullying is serious

Seek help right away if:

• The behaviour is repeated
• You feel targeted or unsafe
• There are threats, harassment, or intimidation

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What you SHOULD do

1. Report it

• Use “report” or “flag” tools on platforms like:
  • Facebook
  • X (Twitter)
  • Instagram
  • WhatsApp
  • Messaging apps
• You can report:
  • Posts
  • Messages
  • Accounts

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2. Save evidence

• Take screenshots
• Keep messages or posts
• This may be needed for safeguarding or legal support

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3. Block the person

• Block email addresses
• Block phone numbers
• Remove or block them on social media

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4. Report serious harm

Report to authorities if there is:

• Threats
• Blackmail
• Sexual messages or exploitation
• Ongoing harassment

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5. Talk to someone

You can speak to:

• Parent or carer
• Friend or trusted adult
• Support worker
• Counsellor or therapist

Talking helps process what has happened and reduces emotional stress.

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Where to get support

You are not alone. Support is available from:

People you know

• Parents or carers
• Family members (siblings, grandparents, partners)
• Support workers
• Friends

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Professionals

• Doctor (GP)
• Counsellor or therapist
• Mental health services

Doctors can:

• Help with anxiety or depression
• Refer you to therapy or counselling

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Specialist support

• Mencap Learning Disability helplines and support services
• Other anonymous helplines (depending on your country)

You can speak anonymously if you prefer.

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What you SHOULD NOT do

Don’t ignore it

• Cyberbullying rarely stops on its own

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Don’t respond

• Responding can make it worse
• Some bullies want a reaction

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Don’t seek revenge

• Do not bully back
• It can escalate the situation

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Don’t blame yourself

• It is not your fault
• No one deserves to be bullied
• The responsibility is always with the bully

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Don’t dwell on it

• Avoid re-reading messages
• Delete harmful content
• Focus on positive activities:
  • Watching a film
  • Reading
  • Seeing friends
  • Doing hobbies

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Important safeguarding message

• Cyberbullying is abuse
• You are not alone
• You are not to blame
• Help is always available
• Speaking up is a sign of strength

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Easy Read summary

• Cyberbullying is hurtful behaviour online
• It can happen through messages, apps, or social media
• If it is serious, tell someone you trust
• Block and report the person
• Save evidence if needed
• Do not reply or fight back
• It is not your fault
• Support is always available