Tuesday, 21 April 2026

🧠 Helping People Who May Struggle to Ask for Help (Bullying Support Toolkit)

 


🎯 Purpose

This resource is designed to help:

  • Staff
  • Parents/carers
  • Friends
  • Support workers

👉 Support people who may not be able to recognise, explain, or report bullying on their own


🚨 1. Understanding the Problem

Some people may struggle to get help because they:

  • Find communication difficult
  • Feel scared or ashamed
  • Think the bullying is their fault
  • Do not recognise what is happening as bullying
  • Have been ignored before

👉 Bullying is intentional, repeated behaviour that causes harm or distress

👉 It can include:

  • Name-calling
  • Hitting or physical harm
  • Being left out
  • Being forced to do things
  • Online abuse

👀 2. Signs Someone May Be Struggling (Even If They Don’t Say It)

Look for changes like:

  • Becoming quiet or withdrawn
  • Avoiding places or people
  • Anxiety or fear
  • Changes in behaviour or mood
  • Unexplained injuries or missing belongings
  • Not wanting to go to school, work, or activities

👉 Many people do not tell anyone straight away—so noticing signs is crucial.


🧩 3. Key Principle: “Don’t Wait to Be Told”

People who struggle to help themselves often need:

Someone else to notice, ask, and act


💬 4. How to Start the Conversation

✔ Use simple, safe questions:

  • “Are you okay?”
  • “Did something happen today?”
  • “Is someone being unkind to you?”

✔ Give options:

  • Talking
  • Writing
  • Drawing
  • Using symbols or apps

👉 Some people may find it easier to write or draw what happened instead of speaking


🛠️ 5. Practical Ways to Help Someone Speak Up

📝 Method 1: Write it down

  • Help them record what happened
  • Use simple prompts:
    • Who?
    • What?
    • Where?
    • How did it feel?

📦 Method 2: Safe reporting systems

  • “Bully box” (anonymous reporting box)
  • Digital reporting tools
  • Trusted adult system

👉 These methods help when speaking feels too difficult


🤝 Method 3: Trusted person network

Help them identify:

  • 1–3 safe people they can go to

Examples:

  • Parent
  • Teacher
  • Support worker
  • Friend

🧑‍🏫 6. What Adults and Support Staff Should Do

✔ Step 1: Take it seriously

  • Always listen
  • Never dismiss concerns

✔ Step 2: Reassure

  • “This is not your fault”
  • “You did the right thing telling me”

👉 People often feel shame or blame themselves


✔ Step 3: Record information

  • Dates
  • What happened
  • Who was involved

✔ Step 4: Take action

  • Report to safeguarding lead / management
  • Put safety plans in place
  • Monitor ongoing risk

✔ Step 5: Keep checking in

  • Don’t assume it’s resolved
  • Follow up regularly

🛡️ 7. Helping Someone Stay Safe

Support them to:

  • Stay near safe people
  • Avoid unsafe situations (short-term)
  • Know how to get help quickly

👉 Safety always comes first.


🧠 8. Emotional Support Matters

People who are bullied may feel:

  • Scared
  • Confused
  • Alone
  • Ashamed

👉 Remind them:

  • It is never their fault
  • They are not alone
  • Help is available

🧭 9. If Bullying Continues

If it does not stop:

  • Escalate to management or safeguarding teams
  • In serious cases, involve authorities
  • Keep evidence (messages, notes, records)

👉 Evidence helps prove what is happening


📘 EASY READ VERSION

Helping Someone Who Is Being Bullied

💡 What is bullying?

Bullying is when someone:

  • Is unkind again and again
  • Hurts someone on purpose

⚠️ Some people may not ask for help

They may:

  • Feel scared
  • Not understand what is happening
  • Find talking hard

👀 Signs to look for

  • Quiet or upset
  • Not wanting to go out
  • Acting differently

💬 How to help

  • Ask simple questions
  • Listen carefully
  • Be kind and calm

📝 Ways to help them tell someone

  • Talk
  • Write it down
  • Draw a picture

🤝 Get help from others

Tell:

  • Family
  • Teacher
  • Support worker

🌟 Important message

  • It is not their fault
  • Help is always available

🧭 TRAINING CHECKLIST (FOR STAFF & CARERS)

✔ Notice

  • Watch for behaviour changes

✔ Ask

  • Use simple, clear language

✔ Listen

  • Do not interrupt or dismiss

✔ Record

  • Write down details

✔ Act

  • Follow safeguarding procedures

✔ Support

  • Provide emotional reassurance

🧩 PRACTICAL TOOL: “HELP MODEL”

A simple framework you can include in your book:

H – Hear
Listen carefully

E – Encourage
Support them to speak or write

L – Log
Record what happened

P – Protect
Take action to keep them safe


📊 KEY MESSAGE

  • Some people cannot easily ask for help
  • Bullying often goes unreported
  • Early intervention saves harm
  • Simple communication methods are powerful
  • Support must be active, not passive

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