Tuesday, 7 April 2026
Chapter 21 – Module 20 Social Work Skills: Learning Disability and Mental Health
Core Approach to Social
Work
Social work focuses on:
The whole person
Their environment and
relationships
Their rights and choices
This is called a:
👉 Person-centred, rights-based
approach
It moves beyond medical
care to include:
Emotional wellbeing
Social inclusion
Independence
Equality
Key Social Work Skills
& Approaches
Relationship-Based
Practice
Social workers build
trust by:
Being warm and
respectful
Showing empathy
Being honest and
consistent
A strong relationship
helps people feel safe and supported.
Adapted Communication
Social workers use
different communication methods, such as:
Sign language
Makaton
PECS (Picture Exchange
Communication System)
Talking Mats
These help people:
Understand information
Express their views
Make decisions
Active Listening &
Observation
Social workers:
Listen carefully to what
the person says
Observe body language
and behaviour
Take time to understand
the person’s experience
👉 The person is seen as the expert in
their own life.
Rights-Based Advocacy
Social workers support
people to:
Know their rights
Make their own choices
Be heard and respected
This includes supporting
people to make:
👉 “Unwise decisions”
(if they have the
capacity to do so)
Co-Production
Co-production means:
👉 Working with people, not doing to
them
It includes:
The person
Their family
Their carers
Professionals
Everyone works together
as equal partners.
Strengths-Based Approach
This approach focuses
on:
What the person can do
Their skills and
abilities
Their personal strengths
Not just their
difficulties.
Trauma-Informed Care
Social workers recognise
that:
Many people have
experienced trauma
Trauma affects behaviour
and wellbeing
Support includes:
Being calm and safe
Avoiding
re-traumatisation
Building trust and
security
Environmental Assessment
Social workers look at:
Barriers in society
Accessibility issues
Social inequality
👉 The focus is not just on the
disability, but on the environment.
Mental Health &
Learning Disability Support
Mental Health Needs
Around:
👉 40% of people with learning
disabilities
experience mental health
conditions.
Behaviour as
Communication
Behaviour may show:
Unmet needs
Pain or illness
Emotional distress
Social workers look
beyond behaviour to understand the cause.
Tailored Therapy
Therapies like CBT and
DBT are adapted by:
Using simple language
Adding visual aids
Breaking ideas into
small steps
Making sessions more
structured
Making Safeguarding
Personal
Safeguarding should:
Be centred on the
individual
Focus on prevention
Help people recognise
risks
Support people to seek
help
Social Group Work
Group work helps:
Reduce isolation
Build confidence
Improve social skills
Share coping strategies
Key Challenges &
Ethical Considerations
Mental Capacity Act
(2005)
Social workers must:
Assess if a person can
make a specific decision
Respect decisions if
capacity is present
Act in the person’s best
interests if not
They must always:
👉 Support independence and dignity
Transition Management
Social workers support
people moving:
From child services to
adult services
Challenges include:
Being treated as less
independent
Loss of support or
identity
Support should:
Respect adult choices
Promote independence
Encourage relationships
and autonomy
Carer Support
Social workers also
support:
Family members
Paid carers
This includes:
Listening to their
experiences
Providing guidance
Supporting their
wellbeing
Carers are important
because they:
👉 Know the person best
Self-Care &
Supervision
Social work can be
emotionally demanding.
Professionals must:
Look after their own
wellbeing
Access supervision and
support
Prevent burnout
Key Learning Point
Social work aims to:
Empower individuals
Protect rights
Build independence
Support wellbeing
Quick Summary
Social workers:
Build strong
relationships
Use adapted
communication
Listen and observe
carefully
Support rights and
choices
Work collaboratively
Focus on strengths, not
just needs
Provide trauma-informed
care
Support mental health
and safeguarding
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