Staff Training Example Writing Easy Read for a Dentist Appointment

 

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❌ Poor Example (Not Easy Read)

🧑‍🦽 Picture of a disabled person at a dentist reception desk

Text

“If you wish to access dental services, please contact the dental practice in order to arrange a suitable appointment time. Patients should ensure they arrive at the surgery promptly.”

Problems

• Sentences are too long

• Uses formal language

• Too much information in one sentence

• Not written step-by-step

• Hard for people with learning disabilities or dyslexia

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✅ Good Example (Easy Read)

🧑‍🦽 Picture of person making dentist appointment

Make a Dentist Appointment

🦷 I need to see the dentist.

☎ I phone the dentist.

📅 The dentist gives me a day.

⏰ The dentist gives me a time.

😊 I go to the dentist on that day.

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Even Better (Support and Accessibility)

🦷 Dentist Appointment

☎ You can phone the dentist.

📅 The dentist will give you a day and time.

🧑‍🤝‍🧑 You can bring a support person.

💬 Tell the dentist if you need extra help.

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Staff Learning Points

When writing Easy Read:

✔ Use short sentences
✔ Use simple words
✔ Write one idea per line
✔ Put the picture next to the words
✔ Leave space on the page
✔ Avoid professional or technical language

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Key Message for Staff

Pictures alone are not enough.
Easy Read must also use clear, simple writing.