Sunday, 22 March 2026

Person-Centred Care in Healthcare and Dentistry

 


(Respect, Communication, and Sensory Support)

1. Speak to the Person First

Many people with disabilities report that professionals talk to:

  • Parents
  • Carers
  • Family members

Instead of speaking directly to them

Why this matters:

  • It removes the person’s voice and choice
  • It can feel disrespectful and disempowering
  • It goes against person-centred care principles

Good practice:

  • Always speak directly to the person first
  • Ask:
    • “Is it okay if I speak with your carer as well?”
    • “What would you like to happen today?”
  • Give time for the person to respond (this may take longer)

2. Choice, Consent, and Control

Every person has the right to:

  • Make decisions about their care
  • Say yes or no
  • Be involved in what is happening

Professionals should:

  • Explain clearly what they are doing
  • Ask for consent before starting
  • Offer choices wherever possible

3. Sensory-Friendly Adjustments (Especially in Dentistry)

Many people with:

  • Autism
  • ADHD
  • Sensory processing differences
  • Anxiety

…can find healthcare environments overwhelming.

Practical strategies you listed (now structured):

Touch and Communication

  • Use firm, deep touch (when appropriate and consented)
  • Avoid unexpected or light touch that may cause discomfort

Dental Chair Preparation

  • Ensure the chair is already reclined before seating
  • This reduces sudden movement and anxiety

Light Sensitivity

  • Provide sunglasses to reduce bright lights

Sound Sensitivity

  • Offer headphones to block loud dental tools

Taste and Texture Sensitivity

  • Keep a variety of toothpaste/prophylaxis paste flavours and textures
  • Allow the person to choose what feels comfortable

Comfort and Regulation

  • Offer a blanket for:
    • Comfort
    • Deep pressure calming
  • Allow the person to bring comfort items if they wish

4. Emotional Safety and Trust

  • Build trust before starting procedures
  • Go at the person’s pace
  • Stop if they feel overwhelmed

Helpful phrases:

  • “You are in control. We can stop at any time.”
  • “Let me know if you need a break.”

5. Providing True Care

You wrote: “Provide the person with care” — this is powerful.

In practice, this means:

  • Seeing the person as a human being, not a task
  • Respecting:
    • Their needs
    • Their feelings
    • Their communication style
  • Adapting your approach to fit the person, not the system

Easy Read Summary Version

Talk to Me

  • Talk to me, not just my carer
  • Ask me what I want

Give Me Choices

  • Explain what you are doing
  • Let me say yes or no

Help Me Feel Calm

  • Use firm touch (if I like it)
  • Let me sit in the chair slowly
  • Give me:
    • 😎 Sunglasses
    • 🎧 Headphones
    • 🛏️ Blanket

Make Me Comfortable

  • Let me choose tastes and textures
  • Go at my pace
  • Stop if I need a break 

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