Easy Read Training Module: Support, Appointments, and Emergency Planning

 

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Slide 1: Regular Appointments

🦷 Going to the Dentist / Doctor

• I need to see the dentist or doctor regularly.

• The clinic keeps a record of my appointments.

• They send reminders in a way I understand:
  📧 Email
  📱 Text message
  📨 Letter
  ☎ Phone call

• I can ask them to send reminders to a support person if I want.

Why this matters:

Reminders help people remember appointments and stay healthy.

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Slide 2: What Happened During COVID

👩‍🦽 Support Disappeared

• Support workers could not come to people’s homes.

• Family could not travel to help.

• Services like cleaning, shopping, and home care were closed.

• People with disabilities and elderly people had extra challenges.

Why this matters:

When support stops, people can become isolated, unsafe, and miss health care.

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Slide 3: How Services Can Help

✔ Keep support services running safely in emergencies.
✔ Provide appointments and care tracking.
✔ Send reminders in a way people understand.
✔ Offer flexible support when needed.
✔ Include support people if the person wants.

Remember:

People who rely on support are essential.

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Slide 4: Emergency Planning

💡 Emergency Planning Helps Everyone

• Plan for people who need regular support.

• Think about people with disabilities and elderly people.

• Make sure appointments, care, and support continue safely.

• Use Easy Read, clear communication, and reminders.

Key Message:

“Emergency planning must include people who rely on support — their health and safety depends on it.”