⚠️ Escalation and Seeking Support
When working with individuals, especially those experiencing complex conditions such as Borderline Personality Disorder, it is essential to recognise professional limits.
🧠 Key Principle
👉 If at any point a worker feels unsure, unsafe, or out of their depth, they must seek support immediately.
🚨 When to Escalate
Workers must escalate concerns when:
- There is risk of harm to the individual
- There is risk to others or staff
- The situation is escalating or becoming unsafe
- The worker feels unsure how to proceed
📞 Appropriate Support
Depending on the situation, support may include:
- Senior staff or supervisors
- Mental health crisis teams
- Emergency medical services (paramedics)
- Police services (for safety, not punishment)
👉 Contacting emergency services is sometimes necessary to ensure safety.
⚖️ Important Safeguarding Principle
- The goal is not enforcement or punishment
- The goal is safety and protection
Police involvement does NOT always mean arrest.
They may assist with:
- Welfare checks
- De-escalation
- Ensuring safety for all involved
🛡️ Professional Responsibility
All workers must:
- Follow safeguarding procedures
- Prioritise safety over uncertainty
- Avoid working outside their competence
- Escalate concerns without delay
🌟 Key Message
👉 If in doubt, escalate.
It is always better to seek help early than to delay action.
Safety of both the worker and the individual is the priority.
📘 2. Easy Read Version
⚠️ Important Message
Sometimes situations can feel difficult or confusing.
🧠 If You Are Not Sure
👉 If you are unsure what to do:
✔ Ask for help
✔ Speak to a supervisor
✔ Get support from trained people
🚨 Safety First
If someone is at risk:
👉 You may need to call for help
This can include:
- Paramedics 🚑
- Police 👮
❗ Important
- Police are NOT always there to arrest people
- They can help keep everyone safe
- They can help calm the situation
🛡️ Key Rule
👉 If you are not sure what to do, always ask for help
🌟 Key Message
Safety is the most important thing.
It is always okay to ask for help.
📘 3. PowerPoint Version (Slides)
Slide 1 – Title
Escalation and Safety in Support Work
Slide 2 – Key Principle
- If you are unsure, seek help
- Do not work outside your role
Slide 3 – When to Escalate
- Risk of harm
- Unsafe situation
- You feel unsure
Slide 4 – Who to Contact
- Supervisor
- Senior staff
- Emergency services
Slide 5 – Emergency Support
- Paramedics 🚑
- Police 👮
Slide 6 – Important Understanding
- Police are there for safety
- Not always for arrest
- They can help de-escalate
Slide 7 – Professional Responsibility
- Follow safeguarding procedures
- Prioritise safety
- Act early, not late
Slide 8 – Key Message
👉 If in doubt, escalate
📘 4. Quiz (Training Check)
1. If you are unsure what to do, you should:
a) Guess
b) Ask for help ✅
c) Do nothing
2. When should you escalate a situation?
a) When everything is calm
b) When there is risk or uncertainty ✅
c) Never
3. Who can you contact for help?
a) Supervisor
b) Emergency services
c) Both ✅
4. Do police always arrest people?
a) Yes
b) No, they may help keep people safe ✅
5. What is the main priority?
a) Paperwork
b) Safety ✅
c) Speed
📘 5. Child-Friendly Version
Sometimes things can feel hard.
If you are not sure what to do:
👉 Ask an adult for help
🚨 Getting Help
Sometimes people may need help from:
- Paramedics 🚑
- Police 👮
❗ Important
👉 Police help keep people safe
👉 They are not always there to arrest someone
🌟 Key Message
If you are unsure:
👉 Always ask for help
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