Thursday, 5 February 2026

Learning Disabilities and Syndromes Module

 

Our bodies are made of building blocks called cells, which produce chromosomes. this tells how our body works. try to think of each chromosome as a book and each book has a different genre in a sentence. genres are long sentences; they come from the alphabet that has only four letters.

 our genetics is the scientific study of genes, heredity, and genetic variation, explaining how traits like eye color, disease susceptibility, and physical characteristics are passed from parents to offspring through DNA, influencing everything from basic biology to evolution, leading to fields like molecular, population, and epigenetics to understand how genes function and interact with the environment.  help us to find a lot of things about ourselves, such as colors, eyes, who we look like in our families etc.

 

 

genre: a broad category of creative work (literature, film, music, etc.) defined by general shared characteristics, conventions, and styles.

subgenre: a more specific, subordinate category within a genre that has its own unique set of conventions and expectations.

genre-blending (hybrid genres): the combination of elements from different genres to create a new, distinct variant. 

 

1. the basics (simple science first)

our bodies are made of cells.

inside most cells is a nucleus.

inside the nucleus are chromosomes.

chromosomes are made of dna.

dna contains genes.

genes give instructions that help decide things like:

eye colour

hair colour

height

some health conditions

family similarities

👉 important correction:
cells do not produce chromosomes.
cells contain chromosomes.


2. dna and the “four-letter alphabet”

dna is written using only four letters:

a (adenine)

t (thymine)

c (cytosine)

g (guanine)

these four letters are arranged in very long sequences, a bit like words made from just four letters.


3. your book analogy (made clearer)

your analogy is good — it just needs tightening so it matches biology properly.

think of it like this:

the body = a whole library

each cell = one library branch

chromosomes = books in the library

genes = chapters in each book

dna letters (a, t, c, g) = the alphabet used to write the chapters


4. genre and subgenre – linked to chromosomes and genes

here’s how your genre idea fits perfectly:

chromosomes = genres

each chromosome is like a book of a certain genre

for example:

one chromosome might focus more on growth

another on brain development

another on immune system instructions

genes = subgenres

inside each chromosome (genre) are genes (subgenres)

each gene has a specific job

eye color

blood type

how cells repair themselves


5. genetics (what it actually means)

genetics is the science that studies:

genes

dna

chromosomes

how traits are passed from parents to children

why people in families can look alike but still be different

genetics helps us understand:

physical traits (eye color, hair type)

health conditions

why conditions can run in families

how genes interact with the environment (this is where epigenetics comes in)


6. your definitions (simplified and clarified)

genre (simple)

a genre is a broad group that shares common features.

subgenre (simple)

subgenre is a smaller, more specific group within a genre.

applied to genetics:

chromosome = genre

gene = subgenre


7. one-sentence easy read summary

our bodies are made of cells. inside cells are chromosomes. chromosomes are made of dna, written using only four letters. genes are small sections of dna that give instructions about how our bodies grow, look, and work, and genetics is the science that studies how these instructions are passed through families.

🧬🧬 genetic & chromosomal syndromes

full module – introduction


📘 a note about the quizzes (important)

the quizzes in this book are optional.

they are included for people who:

want to study or revise

are learning about their own condition

want to understand a condition someone they know may have

need quizzes for education, training, or coursework

💛 not everyone needs to complete the quizzes.

you do not have to do the quizzes unless:

you want to

you find them helpful

you need them for learning or study

💛 there are no time limits.

💛 you may:

skip quizzes

come back to them later

answer in your own way (written, spoken, typed, or with support)

the purpose of the quizzes is to support learning and understanding,
not to test, pressure, or judge anyone.


💬 short version (easy read / box option)

the quizzes are there to help people who want or need them.
you do not have to do the quizzes unless you choose to.


🧬 introduction: what are genetic & chromosomal syndromes?

some conditions happen because of changes in our genes or chromosomes.

these changes usually happen before birth.

they are nobody’s fault.

people with genetic or chromosomal syndromes can have:

different strengths

different support needs

different life experiences

everyone is unique.


🧠 what are genes?

genes are instructions inside our bodies

they tell our bodies how to:

grow

develop

work

we get our genes from our parents

genes help decide things like:

eye colour

hair colour

height

some health and learning differences


🧩 what are chromosomes?

chromosomes are packages that carry genes

they are found inside our cells

most people have 46 chromosomes

this is 23 pairs

👉 in each pair:

one chromosome comes from the mother

one chromosome comes from the father


📚 an easy way to think about it

chromosomes are like books

genes are like chapters

dna is written using only four letters (a, t, c, g)

even with just four letters, the instructions can be very long and detailed.


🧬 what is a genetic syndrome?

a genetic syndrome happens when there is a change in one specific gene.

this change may:

stop the gene working properly

cause too much or too little of something in the body

example:

angelman syndrome

caused by a change in the ube3a gene

found on chromosome 15


🧬 what is a chromosomal syndrome?

a chromosomal syndrome happens when there is a change in the chromosomes themselves.

this can mean:

an extra chromosome

a missing chromosome

a chromosome that is shaped differently

example:

down syndrome

caused by an extra copy of chromosome 21

this is called trisomy 21


💛 important things to remember

these conditions are not caused by anything parents did or did not do

they usually happen before birth

everyone with a genetic or chromosomal syndrome is different

the right support, understanding, and acceptance can make a big difference


✍️ study & understanding questions

(optional – complete if useful for you)

1.             what is a gene?

2.           what is a chromosome?

3.           how many chromosomes do most people have?

4.           what is a genetic syndrome?

5.           what is a chromosomal syndrome?

6.           name one example of a genetic syndrome.

7.           name one example of a chromosomal syndrome.

8.           can parents cause genetic or chromosomal syndromes?
 yes   no

explain your answer if you can:


9.           why is it important to remember that everyone is different?


💬 learning reminder

these questions are here to help learning.
you do not have to answer them unless you want or need to.

 

Learning Disabilities and Syndromes Module – Standard Learning Version

Introduction

Key Concepts

1. Basics

2. DNA and the Four-Letter Alphabet

3. Book Analogy

4. Genre and Subgenre Analogy

5. Genetics Explained

6. Definitions

7. Easy Read Summary

Genetic & Chromosomal Syndromes

Genes

Chromosomes

Genetic Syndromes

Chromosomal Syndromes

Key Points

Optional Study Questions

Easy Read Version

Cells, DNA, and Genes

Chromosome & Gene Analogy

Syndromes

PowerPoint Slides

Title Slide

Slide 1 – Cells

Slide 2 – DNA

Slide 3 – Genes

Slide 4 – Book Analogy

Slide 5 – Syndromes

Slide 6 – Key Points

Quiz Version

Learning Disabilities and Syndromes Quiz

Trainer / Teaching Notes

Leaflet / Handout Version

✅ Optional Study Questions


 

 

 

 

 

 

 

 

 

 

learning differences can arise from many causes. two commonly discussed categories are learning disabilities (lds) and syndromes. while they are related, they are not the same. understanding their differences and similarities helps educators, parents, and learners better support individual needs.


what are learning disabilities?

learning disabilities (lds), also called specific learning disabilities (slds), are neurological conditions that affect how the brain processes information. they impact specific academic skills and occur in individuals with average or above-average intelligence.

common learning disabilities include:

dyslexia – difficulty with reading, decoding, spelling, and reading fluency

dysgraphia – difficulty with writing, handwriting, spelling, and organizing ideas

dyscalculia – difficulty understanding numbers, math facts, and calculations

dyspraxia (developmental coordination disorder) – difficulty with motor planning and coordination

 

what is tourette syndrome (ts)?

 

tourette syndrome (ts) is a neurological condition that affects the brain and nervous system. it causes people to make involuntary movements and sounds, known as tics. these tics can include blinking, grimacing, jerking the head or shoulders, shrugging, and other physical movements. vocal tics might involve throat clearing, grunting, repeating words, or changes in tone of voice. while many people may occasionally do some of these actions, individuals with ts cannot control them—they are a core part of the condition.

types of tics:

motor tics: these involve body movements, such as blinking, head jerking, or facial grimacing.

vocal tics: these include sounds like sniffing, throat clearing, or words.

simple tics: quick and sudden movements or sounds.

complex tics: coordinated patterns of movement or speech that may seem purposeful (e.g., jumping or repeating phrases).

the exact cause of ts is not fully understood, but it’s believed to involve a combination of genetic and environmental factors that affect the brain's neurotransmitters, especially dopamine.

ts often appears between ages 5 and 10, and while symptoms can change over time, many people see improvements during late adolescence or adulthood.

ts and related conditions

many people with ts also have other conditions, including:

adhd (attention-deficit/hyperactivity disorder)

ocd (obsessive-compulsive disorder)

autism spectrum disorder

anxiety and depression

sleep difficulties

sensitivity to changes in routine, which can cause stress or distress

it's important to note that not everyone with adhd or autism has ts, and vice versa, though some symptoms may overlap.


treatment and support

there is no cure for tourette syndrome, but a variety of treatments can help manage symptoms and improve quality of life:

medication: certain medications can reduce tics or treat co-occurring issues like anxiety, adhd, or ocd.

behavioral therapy: comprehensive behavioral intervention for tics (cbit) helps individuals learn strategies to manage tics and triggers.

psychological support: counseling or therapy can help with emotional well-being, especially if ts affects self-esteem or causes anxiety.

school and workplace support: understanding accommodations can make a big difference, like allowing extra time for

what is tourette syndrome (ts)? – a kid-friendly guide

tourette syndrome (ts) is a condition that affects how the brain works. it can make a person do or say things they can’t control—these are called tics.

🤷‍♂️ what are tics?

tics are sudden movements or sounds that happen again and again. you might not even notice them at first.

there are two kinds:

motor tics: these are movements, like blinking, head jerking, shrugging, or making faces.

vocal tics: these are sounds or words, like throat clearing, sniffing, or repeating something someone said.

sometimes people have simple tics (like a blink or a sniff), and sometimes they have more complex tics (like jumping or repeating phrases).

💡 remember: people with ts don’t do this on purpose—their body and brain are doing it automatically.


🧠 why does ts happen?

doctors don’t know exactly why tourette syndrome happens, but they believe it has to do with the way certain chemicals in the brain work. it often starts in childhood, usually between ages 5 and 10.

some kids with ts might also have:

adhd (which makes it hard to focus or sit still),

anxiety or worry,

trouble sleeping,

or may feel stressed when routines change.

but not everyone with ts has these problems—and not everyone with adhd or autism has ts either.


❤️ can it be treated?

yes! there’s no cure yet, but there are ways to make life easier:

medicines can help if tics are very strong or if there’s anxiety or trouble focusing.

therapy can teach helpful tricks to manage tics and deal with stress.

talking to a counselor can help if someone feels frustrated, sad, or worried.

schools and teachers can also help by being patient and kind, giving breaks, and making a calm space when needed.


💪 what are people with ts good at?

everyone with ts is different, but many are:

🎨 creative (great at art, music, writing, or making cool things),

🗣️ great at talking and explaining ideas,

🧠 super-focused when something really interests them,

🤝 caring and kind, because they understand what it’s like to be different.


👏 final thought

having tourette syndrome might feel tough sometimes, but it’s just one part of who someone is. people with ts can do amazing things—and with support from family, friends, and teachers, they can shine bright.

 🔍 what are tics?

motor tics involve physical movement (e.g., blinking, head jerking, grimacing).

vocal tics involve sounds (e.g., sniffing, throat clearing, repeating words).
tics may be simple or complex and can change over time or get worse with stress, excitement, or fatigue.

🧠 causes and co-occurring conditions

the exact cause is unknown, but ts is linked to brain chemicals like dopamine. it often runs in families and may co-occur with:

adhd

anxiety

autism spectrum disorder

obsessive-compulsive disorder (ocd)

sleep issues or sensitivity to change

not every child with adhd or autism has ts, but symptoms can overlap.

💡 treatment and support

ts can’t be cured, but treatment helps:

medications can reduce tic severity.

  • CBIT (Comprehensive Behavioral Intervention for Tics) teaches tic-awareness and control techniques.
  • Counseling or therapy supports emotional well-being.
  • Parent support groups and school-based accommodations can help children thrive.

🌈 Strengths of Children with TS

Many children with TS show:

  • High levels of creativity
  • Strong verbal or memory skills
  • Empathy and emotional intelligence
  • Ability to hyper-focus on specific interests

With understanding and consistent support, children with TS can flourish socially, academically, and emotionally.

Learning Difficulties: special needs. 

 

 

 

  •  
  • Tourette Syndrome (TS) is a neurological condition that affects the brain and nervous system. It causes people to make involuntary movements and sounds, known as tics. These tics can include blinking, grimacing, jerking the head or shoulders, shrugging, and other physical movements. Vocal tics might involve throat clearing, grunting, repeating words, or changes in tone of voice. While many people may occasionally do some of these actions, individuals with TS cannot control them—they are a core part of the condition.
  • Types of Tics:
  • Motor tics: These involve body movements, such as blinking, head jerking, or facial grimacing.
  • Vocal tics: These include sounds like sniffing, throat clearing, or words.
  • Simple tics: Quick and sudden movements or sounds.
  • Complex tics: Coordinated patterns of movement or speech that may seem purposeful (e.g., jumping or repeating phrases).
  • The exact cause of TS is not fully understood, but it’s believed to involve a combination of genetic and environmental factors that affect the brain's neurotransmitters, especially dopamine.
  • TS often appears between ages 5 and 10, and while symptoms can change over time, many people see improvements during late adolescence or adulthood.
  • TS and Related Conditions
  • Many people with TS also have other conditions, including:
  • ADHD (Attention-Deficit/Hyperactivity Disorder)
  • OCD (Obsessive-Compulsive Disorder)
  • Autism Spectrum Disorder
  • Anxiety and Depression
  • Sleep difficulties
  • Sensitivity to changes in routine, which can cause stress or distress
  • It's important to note that not everyone with ADHD or Autism has TS, and vice versa, though some symptoms may overlap.
  • ________________________________________
  • Treatment and Support
  • There is no cure for Tourette Syndrome, but a variety of treatments can help manage symptoms and improve quality of life:
  • Medication: Certain medications can reduce tics or treat co-occurring issues like anxiety, ADHD, or OCD.
  • Behavioral Therapy: Comprehensive Behavioral Intervention for Tics (CBIT) helps individuals learn strategies to manage tics and triggers.
  • Psychological Support: Counseling or therapy can help with emotional well-being, especially if TS affects self-esteem or causes anxiety.
  • School and Workplace Support: Understanding accommodations can make a big difference, like allowing extra time for
  • What Is Tourette Syndrome (TS)? – A Kid-Friendly Guide
  • Tourette Syndrome (TS) is a condition that affects how the brain works. It can make a person do or say things they can’t control—these are called tics.
  • 🤷‍♂️ What Are Tics?
  • Tics are sudden movements or sounds that happen again and again. You might not even notice them at first.
  • There are two kinds:
  • Motor tics: These are movements, like blinking, head jerking, shrugging, or making faces.
  • Vocal tics: These are sounds or words, like throat clearing, sniffing, or repeating something someone said.
  • Sometimes people have simple tics (like a blink or a sniff), and sometimes they have more complex tics (like jumping or repeating phrases).
  • 💡 Remember: People with TS don’t do this on purpose—their body and brain are doing it automatically.
  • ________________________________________
  • 🧠 Why Does TS Happen?
  • Doctors don’t know exactly why Tourette Syndrome happens, but they believe it has to do with the way certain chemicals in the brain work. It often starts in childhood, usually between ages 5 and 10.
  • Some kids with TS might also have:
  • ADHD (which makes it hard to focus or sit still),
  • Anxiety or worry,
  • Trouble sleeping,
  • Or may feel stressed when routines change.
  • But not everyone with TS has these problems—and not everyone with ADHD or Autism has TS either.
  • ________________________________________
  • ❤️ Can It Be Treated?
  • Yes! There’s no cure yet, but there are ways to make life easier:
  • Medicines can help if tics are very strong or if there’s anxiety or trouble focusing.
  • Therapy can teach helpful tricks to manage tics and deal with stress.
  • Talking to a counselor can help if someone feels frustrated, sad, or worried.
  • Schools and teachers can also help by being patient and kind, giving breaks, and making a calm space when needed.
  • ________________________________________
  • 💪 What Are People with TS Good At?
  • Everyone with TS is different, but many are:
  • 🎨 Creative (great at art, music, writing, or making cool things),
  • 🗣️ Great at talking and explaining ideas,
  • 🧠 Super-focused when something really interests them,
  • 🤝 Caring and kind, because they understand what it’s like to be different.
  • ________________________________________
  • 👏 Final Thought
  • Having Tourette Syndrome might feel tough sometimes, but it’s just one part of who someone is. People with TS can do amazing things—and with support from family, friends, and teachers, they can shine bright.
  •  🔍 What Are Tics?
  • Motor tics involve physical movement (e.g., blinking, head jerking, grimacing).
  • Vocal tics involve sounds (e.g., sniffing, throat clearing, repeating words).
  • Tics may be simple or complex and can change over time or get worse with stress, excitement, or fatigue.
  • 🧠 Causes and Co-occurring Conditions
  • The exact cause is unknown, but TS is linked to brain chemicals like dopamine. It often runs in families and may co-occur with:
  • ADHD
  • Anxiety
  • Autism Spectrum Disorder
  • Obsessive-Compulsive Disorder (OCD)
  • Sleep issues or sensitivity to change
  • Not every child with ADHD or Autism has TS, but symptoms can overlap.
  • 💡 Treatment and Support
  • TS can’t be cured, but treatment helps:
  • Medications can reduce tic severity.
  • CBIT (Comprehensive Behavioral Intervention for Tics) teaches tic-awareness and control techniques.
  • Counseling or therapy supports emotional well-being.
  • Parent support groups and school-based accommodations can help children thrive.
  • 🌈 Strengths of Children with TS
  • Many children with TS show:
  • High levels of creativity
  • Strong verbal or memory skills
  • Empathy and emotional intelligence
  • Ability to hyper-focus on specific interests
  • With understanding and consistent support, children with TS can flourish socially, academically, and emotionally.
  • Learning Difficulties: special needs.
  •  
  • Tourette Syndrome (TS) is a neurological condition that affects the brain and nervous system. It causes people to make involuntary movements and sounds, known as tics. These tics can include blinking, grimacing, jerking the head or shoulders, shrugging, and other physical movements. Vocal tics might involve throat clearing, grunting, repeating words, or changes in tone of voice. While many people may occasionally do some of these actions, individuals with TS cannot control them—they are a core part of the condition.
  • Types of Tics:
  • Motor tics: These involve body movements, such as blinking, head jerking, or facial grimacing.
  • Vocal tics: These include sounds like sniffing, throat clearing, or words.
  • Simple tics: Quick and sudden movements or sounds.
  • Complex tics: Coordinated patterns of movement or speech that may seem purposeful (e.g., jumping or repeating phrases).
  • The exact cause of TS is not fully understood, but it’s believed to involve a combination of genetic and environmental factors that affect the brain's neurotransmitters, especially dopamine.
  • TS often appears between ages 5 and 10, and while symptoms can change over time, many people see improvements during late adolescence or adulthood.
  • TS and Related Conditions
  • Many people with TS also have other conditions, including:
  • ADHD (Attention-Deficit/Hyperactivity Disorder)
  • OCD (Obsessive-Compulsive Disorder)
  • Autism Spectrum Disorder
  • Anxiety and Depression
  • Sleep difficulties
  • Sensitivity to changes in routine, which can cause stress or distress
  • It's important to note that not everyone with ADHD or Autism has TS, and vice versa, though some symptoms may overlap.
  • ________________________________________
  • Treatment and Support
  • There is no cure for Tourette Syndrome, but a variety of treatments can help manage symptoms and improve quality of life:
  • Medication: Certain medications can reduce tics or treat co-occurring issues like anxiety, ADHD, or OCD.
  • Behavioral Therapy: Comprehensive Behavioral Intervention for Tics (CBIT) helps individuals learn strategies to manage tics and triggers.
  • Psychological Support: Counseling or therapy can help with emotional well-being, especially if TS affects self-esteem or causes anxiety.
  • School and Workplace Support: Understanding accommodations can make a big difference, like allowing extra time for
  • What Is Tourette Syndrome (TS)? – A Kid-Friendly Guide
  • Tourette Syndrome (TS) is a condition that affects how the brain works. It can make a person do or say things they can’t control—these are called tics.
  • 🤷‍♂️ What Are Tics?
  • Tics are sudden movements or sounds that happen again and again. You might not even notice them at first.
  • There are two kinds:
  • Motor tics: These are movements, like blinking, head jerking, shrugging, or making faces.
  • Vocal tics: These are sounds or words, like throat clearing, sniffing, or repeating something someone said.
  • Sometimes people have simple tics (like a blink or a sniff), and sometimes they have more complex tics (like jumping or repeating phrases).
  • 💡 Remember: People with TS don’t do this on purpose—their body and brain are doing it automatically.
  • ________________________________________
  • 🧠 Why Does TS Happen?
  • Doctors don’t know exactly why Tourette Syndrome happens, but they believe it has to do with the way certain chemicals in the brain work. It often starts in childhood, usually between ages 5 and 10.
  • Some kids with TS might also have:
  • ADHD (which makes it hard to focus or sit still),
  • Anxiety or worry,
  • Trouble sleeping,
  • Or may feel stressed when routines change.
  • But not everyone with TS has these problems—and not everyone with ADHD or Autism has TS either.
  • Ability to hyper-focus on specific interests
  • With understanding and consistent support, children with TS can flourish socially, academically, and emotionally.
  • Learning Difficulties: special needs.
  •  

 

 

 

 

 

 

 

 

 

  •  

Module Overview

This module introduces learners to Tourette Syndrome (TS) and Auditory Processing Disorder (APD), explains how they affect individuals, and highlights strategies to support inclusion and understanding.

Learning Objectives
By the end of this module, learners will be able to:

Define Tourette Syndrome and Auditory Processing Disorder

Identify common characteristics and challenges

Understand myths and misconceptions

Recognize helpful support strategies

Demonstrate understanding through a short quiz


Section 1: Tourette Syndrome (TS)

What is Tourette Syndrome?

Tourette Syndrome (TS) is a neurological condition that usually begins in childhood. It is characterized by tics, which are involuntary movements or sounds.

Types of Tics

Motor tics – movements such as blinking, shoulder shrugging, or facial movements

Vocal tics – sounds such as throat clearing, sniffing, or words

Tics can:

Change overtime

Increase with stress, anxiety, excitement, or tiredness

Be temporarily suppressed, but this can be uncomfortable

Important Facts About TS

TS is not caused by bad behaviors or poor parenting

Many people with TS are intelligent and capable

Swearing tics (coprolalia) are rare, despite common myths

TS often occurs alongside other conditions such as ADHD, OCD, or anxiety

How TS Can Affect Daily Life

People with TS may:

Feel embarrassed or misunderstood

Be distracted by their tics

Experience teasing or bullying

Become tired from trying to control tics


Section 2: Auditory Processing Disorder (APD)

What is Auditory Processing Disorder?

Auditory Processing Disorder (APD) is a condition where the brain has difficulty processing sounds, even though hearing ability is normal.

APD affects how sounds are understood, not how loud they are.

Common Difficulties in APD

People with APD may struggle with:

Understanding speech in noisy environments

Following spoken instructions

Remembering verbal information

Telling similar sounds apart

Concentrating when there is background noise

What APD Is NOT

It is not hearing loss

It is not laziness or lack of attention

It does not reflect intelligence

How APD Can Affect Learning

In classrooms or group settings, APD can cause:

Missed instructions

Slow responses

Frustration or anxiety

Fatigue from listening effort Helpful Strategies for APD

Give clear, short instructions

Provide written instructions as well as spoken

Reduce background noise

Allow extra time to process information

Inclusive Practice

Treat individuals with respect

Ask what support works best for them

Promote awareness and acceptance


Quiz: Tourette Syndrome & APD

Multiple Choice Questions

1. What causes Tourette Syndrome?
A. Poor behaviour
B. Neurological differences

C. Hearing loss
D. Lack of discipline

2. Which of the following is an example of a vocal tic?
A. Blinking
B. Shoulder shrugging
C. Throat clearing
D. Hand tapping

3. Auditory Processing Disorder affects:
A. The ears
B. The brain’s ability to process sound
C. Intelligence
D. Vision

4. True or False: Most people with Tourette Syndrome swear uncontrollably.

5. Which strategy can help someone with APD?
A. Speaking faster
B. Removing written instructions
C. Reducing background noise
D. Ignoring difficulties


Short Answer Questions

6. Name one challenge someone with TS might face.
7. Name one way to support a person with APD.

 

2.           2 How does ADP affect people?

3.           3. When does APD start?

4.           4 What conditions do APD link with?

5.           5 What causes APD?

6.           6 What treatment and support is there for people with APD?

7.           7 What are the signs of APD? 

 

1.             What is Auditory Processing Disorder?

Module Overview

This module introduces learners to Tourette Syndrome (TS) and Auditory Processing Disorder (APD), explains how they affect individuals, and highlights strategies to support inclusion and understanding.

Learning Objectives

By the end of this module, learners will be able to:

Define Tourette Syndrome and Auditory Processing Disorder

Identify common characteristics and challenges

Understand myths and misconceptions

Recognise helpful support strategies

Demonstrate understanding through a short quiz

________________________________________

Section 1: Tourette Syndrome (TS)

What is Tourette Syndrome?

Tourette Syndrome (TS) is a neurological condition that usually begins in childhood. It is characterised by tics, which are involuntary movements or sounds.

Types of Tics

Motor tics – movements such as blinking, shoulder shrugging, or facial movements

Vocal tics – sounds such as throat clearing, sniffing, or words

Tics can:

Change over time

Increase with stress, anxiety, excitement, or tiredness

Be temporarily suppressed, but this can be uncomfortable

Important Facts About TS

TS is not caused by bad behaviour or poor parenting

Many people with TS are intelligent and capable

Swearing tics (coprolalia) are rare, despite common myths

TS often occurs alongside other conditions such as ADHD, OCD, or anxiety

How TS Can Affect Daily Life

People with TS may:

Feel embarrassed or misunderstood

Be distracted by their tics

Experience teasing or bullying

Become tired from trying to control tics

________________________________________

Section 2: Auditory Processing Disorder (APD)

What is Auditory Processing Disorder?

Auditory Processing Disorder (APD) is a condition where the brain has difficulty processing sounds, even though hearing ability is normal.

APD affects how sounds are understood, not how loud they are.

Common Difficulties in APD

People with APD may struggle with:

Understanding speech in noisy environments

Following spoken instructions

Remembering verbal information

Telling similar sounds apart

Concentrating when there is background noise

What APD Is NOT

It is not hearing loss

It is not laziness or lack of attention

It does not reflect intelligence

How APD Can Affect Learning

In classrooms or group settings, APD can cause:

Missed instructions

Slow responses

Frustration or anxiety

Fatigue from listening effort Helpful Strategies for APD

Give clear, short instructions

Provide written instructions as well as spoken

Reduce background noise

Allow extra time to process information

Inclusive Practice

Treat individuals with respect

Ask what support works best for them

Promote awareness and acceptance

________________________________________

Quiz: Tourette Syndrome & APD

Multiple Choice Questions

1. What causes Tourette Syndrome?

A. Poor behaviour

B. Neurological differences

C. Hearing loss

D. Lack of discipline

2. Which of the following is an example of a vocal tic?

A. Blinking

B. Shoulder shrugging

C. Throat clearing

D. Hand tapping

3. Auditory Processing Disorder affects:

A. The ears

B. The brain’s ability to process sound

C. Intelligence

D. Vision

4. True or False: Most people with Tourette Syndrome swear uncontrollably.

5. Which strategy can help someone with APD?

A. Speaking faster

B. Removing written instructions

C. Reducing background noise

D. Ignoring difficulties

________________________________________

Short Answer Questions

6. Name one challenge someone with TS might face.

7. Name one way to support a person with APD.

 

2.           2 How does ADP affect people?

3.           3. When does APD start?

4.           4 What conditions do APD link with?

5.           5 What causes APD?

6.           6 What treatment and support is there for people with APD?

7.           7 What are the signs of APD?

 

 

1.             What is Auditory Processing Disorder?

 

 

 

Module Overview

This module introduces learners to Tourette Syndrome (TS) and Auditory Processing Disorder (APD), explains how they affect individuals, and highlights strategies to support inclusion and understanding.

Learning Objectives

By the end of this module, learners will be able to:

Define Tourette Syndrome and Auditory Processing Disorder

Identify common characteristics and challenges

Understand myths and misconceptions

Recognise helpful support strategies

Demonstrate understanding through a short quiz

________________________________________

Section 1: Tourette Syndrome (TS)

What is Tourette Syndrome?

Tourette Syndrome (TS) is a neurological condition that usually begins in childhood. It is characterised by tics, which are involuntary movements or sounds.

Types of Tics

Motor tics – movements such as blinking, shoulder shrugging, or facial movements

Vocal tics – sounds such as throat clearing, sniffing, or words

Tics can:

Change over time

Increase with stress, anxiety, excitement, or tiredness

Be temporarily suppressed, but this can be uncomfortable

Important Facts About TS

TS is not caused by bad behaviour or poor parenting

Many people with TS are intelligent and capable

Swearing tics (coprolalia) are rare, despite common myths

TS often occurs alongside other conditions such as ADHD, OCD, or anxiety

How TS Can Affect Daily Life

People with TS may:

Feel embarrassed or misunderstood

Be distracted by their tics

Experience teasing or bullying

Become tired from trying to control tics

________________________________________

Section 2: Auditory Processing Disorder (APD)

What is Auditory Processing Disorder?

Auditory Processing Disorder (APD) is a condition where the brain has difficulty processing sounds, even though hearing ability is normal.

APD affects how sounds are understood, not how loud they are.

Common Difficulties in APD

People with APD may struggle with:

Understanding speech in noisy environments

Following spoken instructions

Remembering verbal information

Telling similar sounds apart

Concentrating when there is background noise

What APD Is NOT

It is not hearing loss

It is not laziness or lack of attention

It does not reflect intelligence

How APD Can Affect Learning

In classrooms or group settings, APD can cause:

Missed instructions

Slow responses

Frustration or anxiety

Fatigue from listening effortHelpful Strategies for APD

Give clear, short instructions

Provide written instructions as well as spoken

Reduce background noise

Allow extra time to process information

Inclusive Practice

Treat individuals with respect

Ask what support works best for them

Promote awareness and acceptance

________________________________________

Quiz: Tourette Syndrome & APD

Multiple Choice Questions

1. What causes Tourette Syndrome?

A. Poor behaviour

B. Neurological differences

C. Hearing loss

D. Lack of discipline

2. Which of the following is an example of a vocal tic?

A. Blinking

B. Shoulder shrugging

C. Throat clearing

D. Hand tapping

3. Auditory Processing Disorder affects:

A. The ears

B. The brain’s ability to process sound

C. Intelligence

D. Vision

4. True or False: Most people with Tourette Syndrome swear uncontrollably.

5. Which strategy can help someone with APD?

A. Speaking faster

B. Removing written instructions

C. Reducing background noise

D. Ignoring difficulties

________________________________________

Short Answer Questions

6. Name one challenge someone with TS might face.

7. Name one way to support a person with APD.

 

2.           2 How does ADP affect people?

3.           3. When does APD start?

4.           4 What conditions do APD link with?

5.           5 What causes APD?

6.           6 What treatment and support is there for people with APD?

7.           7 What are the signs of APD?

 

 

1.             What is Auditory Processing Disorder?

 

 

 

Down Syndrome

 

Down Syndrome (also called Trisomy 21) is a genetic condition that happens when a person is born with an extra copy of chromosome 21.
This extra chromosome affects the way the body and brain develop.

People with Down Syndrome may:

Have mild to moderate learning disabilities,

Reach milestones (like walking and talking) more slowly,

Have some distinct facial features (such as almond-shaped eyes and a flat nose bridge),

Be more likely to have heart problems, hearing loss, or thyroid conditions,

Often have warm, caring personalities and strong social understanding.

Everyone with Down Syndrome is unique — their abilities and needs vary just like anyone else’s.

With the right health care, education, early support, and inclusion, people with Down Syndrome can lead happy, fulfilling lives, go to school and college, work, and take part in their communities.

Support may include:

Speech and language therapy

Occupational therapy

Inclusive learning environments

Health checks and community support groups


🌈 Easy Read Summary – Down Syndrome

💛 Down Syndrome (Trisomy 21)

People are born with one extra chromosome.

This can make learning and talking take longer.

People may have some health needs.

Everyone is different and special.

With the right help, people with Down Syndrome can 💛 What Is Down Syndrome?

Down Syndrome (also called Trisomy 21) is a genetic condition that happens when a person is born with an extra copy of chromosome 21.
This extra chromosome changes how the body and brain develop before birth.
It is one of the most common chromosomal differences, affecting around 1 in every 700 babies.


🧬 What Causes Down Syndrome?

Down Syndrome is not caused by anything the parents did or didn’t do.
It happens by chance when cells divide differently during early development.
There are three main types of Down Syndrome:

1.            Trisomy 21 – the most common, where every cell has an extra chromosome 21.

2.            Translocation – part of chromosome 21 attaches to another chromosome.

3.            Mosaicism – only some cells have the extra chromosome, often leading to milder effects.


🌼 Common Features and Strengths

People with Down Syndrome may share some physical features, such as:

Almond-shaped eyes

A small nose and flat nasal bridge

A single crease across the palm of the hand

Shorter height and smaller hands and feet

However, every person is different — no two people with Down Syndrome are the same.
Many have strong social and emotional awareness, a great sense of humour, and enjoy learning and taking part in community life.


💬 Learning and Development

Children with Down Syndrome usually have mild to moderate learning disabilities.
They may:

Learn to sit, walk, or talk later than others

Need more time to learn new skills

Benefit from clear structure, repetition, and visual learning

Respond well to encouragement and positive communication

Many people go on to attend mainstream schools, colleges, and workplaces.

live happy, full lives.

💛 What Is Down Syndrome?

Down Syndrome (also called Trisomy 21) is a genetic condition that happens when a person is born with an extra copy of chromosome 21.
This extra chromosome changes how the body and brain develop before birth.
It is one of the most common chromosomal differences, affecting around 1 in every 700 babies.


🧬 What Causes Down Syndrome?

Down Syndrome is not caused by anything the parents did or didn’t do.
It happens by chance when cells divide differently during early development.
There are three main types of Down Syndrome:

1.            Trisomy 21 – the most common, where every cell has an extra chromosome 21.

2.            Translocation – part of chromosome 21 attaches to another chromosome.

3.            Mosaicism – only some cells have the extra chromosome, often leading to milder effects.


🌼 Common Features and Strengths

People with Down Syndrome may share some physical features, such as:

Almond-shaped eyes

A small nose and flat nasal bridge

A single crease across the palm of the hand

Shorter height and smaller hands and feet

However, every person is different — no two people with Down Syndrome are the same.
Many have strong social and emotional awareness, a great sense of humour, and enjoy learning and taking part in community life.


💬 Learning and Development

Children with Down Syndrome usually have mild to moderate learning disabilities.
They may:

  • Learn to sit, walk, or talk later than others
  • Need more time to learn new skills
  • Benefit from clear structure, repetition, and visual learning
  • Respond well to encouragement and positive communication

Many people go on to attend mainstream schools, colleges, and workplaces.


🩺 Health and Support Needs

Some people with Down Syndrome may have health conditions, such as:

  • Heart problems (especially early in life)
  • Hearing or vision difficulties
  • Thyroid issues
  • Low muscle tone (making movement slower)

Regular check-ups, early interventions, and therapies help manage these challenges.
Support may include:

  • Speech and language therapy
  • Physiotherapy and occupational therapy
  • Health monitoring and medical care
  • Educational support and inclusion planning

🌈 Living with Down Syndrome

People with Down Syndrome live longer, healthier, and more independent lives today than ever before.
With the right support, many:

  • Study and work
  • Live independently or with minimal support
  • Have strong friendships and relationships
  • Take part in sports, art, volunteering, and advocacy

There are many organizations that offer help and information, including:

  • Down’s Syndrome Association (UK) – www.downs-syndrome.org.uk
  • National Down Syndrome Society (US) – www.ndss.org
  •  
  • Down Syndrome (also called Trisomy 21) is a genetic condition that happens when a person is born with an extra copy of chromosome 21.
  • This extra chromosome affects the way the body and brain develop.
  • People with Down Syndrome may:
  • Have mild to moderate learning disabilities,
  • Reach milestones (like walking and talking) more slowly,
  • Have some distinct facial features (such as almond-shaped eyes and a flat nose bridge),
  • Be more likely to have heart problems, hearing loss, or thyroid conditions,
  • Often have warm, caring personalities and strong social understanding.
  • Everyone with Down Syndrome is unique — their abilities and needs vary just like anyone else’s.
  • With the right health care, education, early support, and inclusion, people with Down Syndrome can lead happy, fulfilling lives, go to school and college, work, and take part in their communities.
  • Support may include:
  • Speech and language therapy
  • Occupational therapy
  • Inclusive learning environments
  • Health checks and community support groups
  • ________________________________________
  • 🌈 Easy Read Summary – Down Syndrome
  • 💛 Down Syndrome (Trisomy 21)
  • People are born with one extra chromosome.
  • This can make learning and talking take longer.
  • People may have some health needs.
  • Everyone is different and special.
  • With the right help, people with Down Syndrome can 💛 What Is Down Syndrome?
  • Down Syndrome (also called Trisomy 21) is a genetic condition that happens when a person is born with an extra copy of chromosome 21.
  • This extra chromosome changes how the body and brain develop before birth.
  • It is one of the most common chromosomal differences, affecting around 1 in every 700 babies.
  • ________________________________________
  • 🧬 What Causes Down Syndrome?
  • Down Syndrome is not caused by anything the parents did or didn’t do.
  • It happens by chance when cells divide differently during early development.
  • There are three main types of Down Syndrome:
  • 1.            Trisomy 21 – the most common, where every cell has an extra chromosome 21.
  • 2.            Translocation – part of chromosome 21 attaches to another chromosome.
  • 3.            Mosaicism – only some cells have the extra chromosome, often leading to milder effects.
  • ________________________________________
  • 🌼 Common Features and Strengths
  • People with Down Syndrome may share some physical features, such as:
  • Almond-shaped eyes
  • A small nose and flat nasal bridge
  • A single crease across the palm of the hand
  • Shorter height and smaller hands and feet
  • However, every person is different — no two people with Down Syndrome are the same.
  • Many have strong social and emotional awareness, a great sense of humour, and enjoy learning and taking part in community life.
  • ________________________________________
  • 💬 Learning and Development
  • Children with Down Syndrome usually have mild to moderate learning disabilities.
  • They may:
  • Learn to sit, walk, or talk later than others
  • Need more time to learn new skills
  • Benefit from clear structure, repetition, and visual learning
  • Respond well to encouragement and positive communication
  • Many people go on to attend mainstream schools, colleges, and workplaces.
  • live happy, full lives.
  • 💛 What Is Down Syndrome?
  • Down Syndrome (also called Trisomy 21) is a genetic condition that happens when a person is born with an extra copy of chromosome 21.
  • This extra chromosome changes how the body and brain develop before birth.
  • It is one of the most common chromosomal differences, affecting around 1 in every 700 babies.
  • ________________________________________
  • 🧬 What Causes Down Syndrome?
  • Down Syndrome is not caused by anything the parents did or didn’t do.
  • It happens by chance when cells divide differently during early development.
  • There are three main types of Down Syndrome:
  • 1.            Trisomy 21 – the most common, where every cell has an extra chromosome 21.
  • 2.            Translocation – part of chromosome 21 attaches to another chromosome.
  • 3.            Mosaicism – only some cells have the extra chromosome, often leading to milder effects.
  • ________________________________________
  • 🌼 Common Features and Strengths
  • People with Down Syndrome may share some physical features, such as:
  • Almond-shaped eyes
  • A small nose and flat nasal bridge
  • A single crease across the palm of the hand
  • Shorter height and smaller hands and feet
  • However, every person is different — no two people with Down Syndrome are the same.
  • Many have strong social and emotional awareness, a great sense of humour, and enjoy learning and taking part in community life.
  • ________________________________________
  • 💬 Learning and Development
  • Children with Down Syndrome usually have mild to moderate learning disabilities.
  • They may:
  • Learn to sit, walk, or talk later than others
  • Need more time to learn new skills
  • Benefit from clear structure, repetition, and visual learning
  • Respond well to encouragement and positive communication
  • Many people go on to attend mainstream schools, colleges, and workplaces.
  • ________________________________________
  • 🩺 Health and Support Needs
  • Some people with Down Syndrome may have health conditions, such as:
  • Heart problems (especially early in life)
  • Hearing or vision difficulties
  • Thyroid issues
  • Low muscle tone (making movement slower)
  • Regular check-ups, early interventions, and therapies help manage these challenges.
  • Support may include:
  • Speech and language therapy
  • Physiotherapy and occupational therapy
  • Health monitoring and medical care
  • Educational support and inclusion planning
  • ________________________________________
  • 🌈 Living with Down Syndrome
  • People with Down Syndrome live longer, healthier, and more independent lives today than ever before.
  • With the right support, many:
  • Study and work
  • Live independently or with minimal support
  • Have strong friendships and relationships
  • Take part in sports, art, volunteering, and advocacy
  • There are many organisations that offer help and information, including:
  • Down’s Syndrome Association (UK) – www.downs-syndrome.org.uk
  • National Down Syndrome Society (US) – www.ndss.org
  •  
  • m happening?
  • Name one or two common features people with Down Syndrome might have.
  • Do all people with Down Syndrome have the same abilities?
  • What kind of learning or communication support can help someone with Down Syndrome?
  • What are some health needs that might affect people with Down Syndrome?
  • How can families, teachers, and carers support people with Down Syndrome?
  • What are some things people with Down Syndrome can achieve in life
  •  
  •  

Please answer the questions in your own words.
There are no right or wrong answers — this quiz helps you learn and understand.
🌈

  • What is Down Syndrome?
  • What causes Down Syndrome?
  • What does “Trisomy 21” mean?
  • Can anyone cause or prevent Down Syndrome?

 

  • blocks called cells, which produce Chromosomes. This tells how our body works. Try to think of each Chromosome as a book and each book has a different genre in a sentence. Genres are long sentences; they come from the alphabet that has only four letters. Our Genetics is the scientific study of genes, heredity, and genetic variation, explaining how traits like eye color, disease susceptibility, and physical characteristics are passed from parents to offspring through DNA, influencing everything from basic biology to evolution, leading to fields like molecular, population, and epigenetics to understand how genes function and interact with the environment.  help us to find a lot of things about ourselves, such as colors, eyes, who we look like in our families etc.
  •  
  •  
  • Genre: A broad category of creative work (literature, film, music, etc.) defined by general shared characteristics, conventions, and styles.
  • Subgenre: A more specific, subordinate category within a genre that has its own unique set of conventions and expectations.
  • Genre-blending (Hybrid Genres): The combination of elements from different genres to create a new, distinct variant.
  •  
  • 1. The basics (simple science first)
  • Our bodies are made of cells.
  • Inside most cells is a nucleus.
  • Inside the nucleus are chromosomes.
  • Chromosomes are made of DNA.
  • DNA contains genes.
  • Genes give instructions that help decide things like:
  • Eye color
  • Hair color
  • Height
  • Some health conditions
  • Family similarities
  • 👉 Important correction:
  • Cells do not produce chromosomes.
  • Cells contain chromosomes.
  • __ Our bodies are made of building
  • Another on immune system instructions
  • Genes = subgenres
  • Inside each chromosome (genre) are genes (subgenres)
  • Each gene has a specific job
  • Eye color
  • Blood type
  • How cells repair themselves
  • ________________________________________
  • 5. Genetics (what it actually means)
  • Genetics is the science that studies:
  • Genes
  • DNA
  • Chromosomes
  • How traits are passed from parents to children
  • Why people in families can look alike but still be different
  • Genetics helps us understand:
  • Physical traits (eye color, hair type)
  • Health conditions
  • Why conditions can run in families
  • How genes interact with the environment (this is where epigenetics comes in)
  • ________________________________________
  • 6. Your definitions (simplified and clarified)
  • Genre (simple)
  • A genre is a broad group that shares common features.
  • Subgenre (simple)
  • ______________________________________
  • 2. DNA and the “four-letter alphabet”
  • DNA is written using only four letters:
  • A (Adenine)
  • T (Thymine)
  • C (Cytosine)
  • G (Guanine)
  • These four letters are arranged in very long sequences, a bit like words made from just four letters.
  • ________________________________________
  • 3. Your book analogy (made clearer)
  • Your analogy is good — it just needs tightening, so it matches biology properly.
  • Think of it like this:
  • The body = a whole library
  • Each cell = one library branch
  • Chromosomes = books in the library
  • Genes = chapters in each book
  • DNA letters (A, T, C, G) = the alphabet used to write the chapters
  • ________________________________________
  • 4. Genre and subgenre – linked to chromosomes and genes
  • Here’s how your genre idea fits perfectly:
  • Chromosomes = genres
  • Each chromosome is like a book of a certain genre
  • For example:
  • One chromosome might focus more on growth
  • Another on brain development
  • subgenre is a smaller, more specific group within a genre.
  • Applied to genetics:
  • Chromosome = genre
  • Gene = subgenre
  • ________________________________________
  • 7. One-sentence Easy Read summary
  • Our bodies are made of cells. Inside cells are chromosomes. Chromosomes are made of DNA, written using only four letters. Genes are small sections of DNA that give instructions about how our bodies grow, look, and work, and genetics is the science that  studies how these instructions are passed through families.
  • 🧬🧬 Genetic & Chromosomal Syndromes
  • Full Module – Introduction
  • ________________________________________
  • 📘 A Note About the Quizzes (Important)
  • The quizzes in this book are optional.
  • They are included for people who:
  • Want to study or revise
  • Are learning about their own condition
  • Want to understand a condition someone they know may have
  • Need quizzes for education, training, or coursework
  • 💛 Not everyone needs to complete the quizzes.
  • You do not have to do the quizzes unless:
  • You want to
  • You find them helpful
  • You need them for learning or study
  • 💛 There are no time limits.
  • 💛 You may:
  • Skip quizzes
  • Come back to them later
  • Answer in your own way (written, spoken, typed, or with support) The purpose of the quizzes is to support learning and understanding,
  • not to test, pressure, or judge anyone.
  • ________________________________________
  • 💬 Short Version (Easy Read / Box Option)
  • The quizzes are there to help people who want or need them.
  • You do not have to do the quizzes unless you choose to.
  • ________________________________________
  • 🧬 Introduction: What Are Genetic & Chromosomal Syndromes?
  • Some conditions happen because of changes in our genes or chromosomes.
  • These changes usually happen before birth.
  • They are nobody’s fault.
  • People with genetic or chromosomal syndromes can have:
  • Different strengths
  • Different support needs
  • Different life experiences
  • Everyone is unique.
  • ________________________________________
  • 🧠 What Are Genes?
  • Genes are instructions inside our bodies
  •  
  • They tell our bodies how to:
  • Grow
  • Develop
  • Work
  • We get our genes from our parents
  • Genes help decide things like:
  • Eye colour
  • Hair colour
  • Height
  • Some health and learning differences
  • ________________________________________
  • 🧩 What Are Chromosomes?
  • Chromosomes are packages that carry genes
  • They are found inside our cells
  • Most people have 46 chromosomes
  • This is 23 pairs
  • 👉 In each pair:
  • One chromosome comes from the mother
  • One chromosome comes from the father
  • ________________________________________
  • 📚 An Easy Way to Think About It
  • Chromosomes are like books
  • Genes are like chapters
  • DNA is written using only four letters (A, T, C, G)
  • Even with just four letters, the instructions can be very long and detailed.
  • ________________________________________
  • 🧬 What Is a Genetic Syndrome?
  • A genetic syndrome happens when there is a change in one specific gene.
  • This change may:
  • Stop the gene working properly
  • Cause too much or too little of something in the body
  • Example:
  • Angelman Syndrome
  • Caused by a change in the UBE3A gene
  • Found on chromosome 15
  • ________________________________________
  • 🧬 What Is a Chromosomal Syndrome?
  • A chromosomal syndrome happens when there is a change in the chromosomes themselves.
  • This can mean:
  • An extra chromosome
  • A missing chromosome
  • A chromosome that is shaped differently
  • Example:
  • Down Syndrome
  • Caused by an extra copy of chromosome 21
  • This is called Trisomy 21
  • ________________________________________
  • 💛 Important Things to Remember
  • These conditions are not caused by anything parents did or did not do
  • They usually happen before birth
  • Everyone with a genetic or chromosomal syndrome is different
  • The right support, understanding, and acceptance can make a big difference
  • ________________________________________
  • ✍️ Study & Understanding Questions
  • (Optional – complete if useful for you)
  • 1.             What is a gene?
  • 2.           What is a chromosome?
  • 3.           How many chromosomes do most people have?
  • 4.           What is a genetic syndrome?
  • 5.           What is a chromosomal syndrome?
  • 6.           Name one example of a genetic syndrome.
  • 7.           Name one example of a chromosomal syndrome.
  • 8.           Can parents cause genetic or chromosomal syndromes?
  • Yes   No
  • Explain your answer if you can:
  • ________________________________________
  • 9.           Why is it important to remember that everyone is different?
  • ________________________________________
  • 💬 Learning Reminder

 

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Autism & ADHD — Easy Read Study Guide

  🧩 🧠 🙂 1. What is Autism? Autism is a lifelong condition. It affects how people communicate, understand others, and process information....