Accessibility
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📖 Information should be easy to read and understand.
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🧑🤝🧑 Advocates help make information simple for clients.
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🏠 Advocacy should be free of charge and open to all who need it.
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📰 Buildings, policies, and leaflets should be accessible for everyone.
Accountability
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📋 The advocacy scheme checks its work regularly.
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👤 Each client has a named advocate they can contact.
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📞 Clients know how to reach their advocate.
Complaints
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😟 If clients are not happy, they can make a complaint.
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🗣️ Complaints give feedback so advocates can improve support.
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🤝 Clients may get independent help to make a complaint.
Confidentiality
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🔒 Advocacy keeps client information private.
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⚠️ Sometimes confidentiality may need to be broken (for safety reasons).
📘 The Six Stages of Advocacy
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Presenting the problem
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🗣️ The client tells the advocate about their problem.
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🤝 The client asks for support.
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(We can expand the other stages in the same style if you have them.)
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